πŸ†š Gainsight vs. WalkMe

Type

Digital adoption platform
Digital adoption platform

About

Gainsight is a customer success platform that helps businesses analyze churn risk, improve customer retention, manage renewals, and measure customer lifecycle performance.

The platform provides customer health scoring, onboarding and renewal workflows, product usage analytics, journey orchestration, survey collection, and revenue forecasting tools.

Read more…

WalkMe is a cloud-based digital adoption platform that overlays web, desktop, and mobile applications with guidance, identifies where users struggle in workflows, and provides assistance and automation.

It shows tooltips and step-by-step walkthroughs, handles repetitive clicks and form fills, records on-screen actions in its Haiku process documentation tool, and delivers AI capabilities such as recommended next steps and chatbots based on company data.

Headquarters

San Francisco, California, United States
Walldorf, Baden-WΓΌrttemberg, Germany

Website

Pricing

Free version ❌
$10,000+/year
Free version ❌
$10,000+/year

Categories

Digital Adoption β€Ί Rank #2
Digital Adoption β€Ί Rank #9

Popularity

Determined by the number of sites using each technology.

The Gainsight digital adoption platform is 5 times more popular than WalkMe.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Gainsight is more popular in the United States, Canada, and Sweden, while WalkMe is more popular in China, Hong Kong, and Israel.
United States
Canada
Sweden
Australia
United Kingdom
Norway
Germany
Spain
Netherlands
Finland

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gainsight is more popular among sites focused on business, health, and non-profit, advocacy and NGO, while WalkMe is more commonly used on finance and banking, and technical information sites.
Business
Health
Non-Profit/Advocacy/NGO
Education/Reference
Marketing/Merchandising
Finance/Banking
Online Shopping
Software/Hardware
Internet Services
Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#12,040
#14,283
View more ➝
Name
Rank
#1,626
#2,397
#3,236
#5,604
View more ➝

See also

πŸ—ƒοΈ About This Data