π Gainsight vs. WalkMe
- π Gainsight is five times more popular than WalkMe.
- π Gainsight is more popular in the United States, Canada, and Sweden.
- π WalkMe is more popular in China, Hong Kong, and Israel.
Type
About
Gainsight is a customer success platform that helps businesses analyze churn risk, improve customer retention, manage renewals, and measure customer lifecycle performance.
The platform provides customer health scoring, onboarding and renewal workflows, product usage analytics, journey orchestration, survey collection, and revenue forecasting tools.
WalkMe is a cloud-based digital adoption platform that overlays web, desktop, and mobile applications with guidance, identifies where users struggle in workflows, and provides assistance and automation.
It shows tooltips and step-by-step walkthroughs, handles repetitive clicks and form fills, records on-screen actions in its Haiku process documentation tool, and delivers AI capabilities such as recommended next steps and chatbots based on company data.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Norway in the Digital Adoption category.
- π₯ Second most popular in Sweden in the Digital Adoption category.
- π₯ Second most popular in Canada in the Digital Adoption category.
- β 7th most popular in the United States in the Digital Adoption category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
ποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.


