Customer Feedback Tools Ranked #25–#40 in Indonesia in 2026

📈 Customer Feedback Tools Ranked #26–#40 in Indonesia

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Indonesia is a Southeast Asian country with a population of over 279 million people.

The following list shows the customer feedback tools ranked from 26th to 40th out of 40 used on websites in Indonesia.

Rank	Name	Market share
26	123 Form Builder Online form builder for creating forms and surveys with 3000+ form templates and 45+ integrations with third-party tools including Salesforce, Zendesk, PayPal, Zapier, Mailchimp, HubSpot, and Marketo. Free$37+/month	0.1%
27	Icegram Collect Covina, California, United States A form and lead management plugin for WordPress with pre-built forms, captchas, and workflow automations. FreeOpen source$129+/year	0.06%
28	Senja London, United Kingdom A free tool to automate your testimonial and case study collection. Free$29+/month	0.06%
29	Wufoo San Mateo, California, United States Cloud-based form builder that makes it easy to create registration forms, application forms, surveys, contact forms, payment forms, and more. Free$19+/month	0.06%
30	Medallia San Francisco, California, United States A customer experience management platform that helps companies listen, understand, and take action on employee feedback. $20,000+/year	0.06%
31	SurveyMonkey San Mateo, California, United States An online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data. Free$99+/month	0.06%
32	Paperform Summer Hill, New South Wales, Australia An online form builder that helps users create automated forms, surveys, bookings, payments, eSignatures and other data collection workflows without coding. Free$29+/month	0.03%
33	Survicate Warsaw, Poland A customer feedback platform that covers all types of surveys, from NPS and CSAT to feedback buttons for collecting continuous feedback. Free$99+/month	0.03%
34	Microsoft Forms Redmond, Washington, United States A web-based app that lets individuals, small businesses, schools, and government organizations easily create surveys, quizzes, polls, and other types of forms. Free$19.99+/year	0.03%
35	Qualaroo Santa Monica, California, United States A versatile customer experience software that helps you understand what your customers expect when they visit your website or app. Free$39.99/year	0.03%
36	LimeSurvey Hamburg, Germany An open-source online survey software written in PHP that enables users to create, publish, and analyze web-based surveys, questionnaires, and polls on their own servers or via cloud editions. FreeOpen source€34+/month	0.03%
37	Alchemer Louisville, Colorado, United States An online survey platform with workflow automation and over 400 integrations. $55+/user/month	0.03%
38	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	0.03%
39	Sprig San Francisco, California, United States A product insights platform with session replays, heatmaps, and customer surveys. Free$199+/month	0.03%
40	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.03%

👉 See Also

🌎 Feedback in other countries

Data is based on the analysis of 33,049 websites from Indonesia.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.