Customer Feedback Tools Ranked #26–#48 in Malaysia by Market Share (2026)

📈 Customer Feedback Tools Ranked #26–#48 in Malaysia

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Malaysia is a Southeast Asian country with a population of over 34 million people.

Statistics based on 9K+ analyzed websites. About this data

The following list shows the customer feedback tools ranked from 26th to 48th out of 48 used on websites in Malaysia.

Rank	Name	Market share
26	Icegram Collect Covina, California, United States A form and lead management plugin for WordPress with pre-built forms, captchas, and workflow automations. FreeOpen source$129+/year	0.1%
27	Hypothesis San Francisco, California, United States An open-source social annotation tool widely used in education that allows users to highlight, comment on, and annotate web pages, PDFs, and other digital content collaboratively. Free$6,800+/year	0.1%
28	GetFeedback San Mateo, California, United States A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps. $$$	0.1%
29	Zoho Forms Chennai, India An online form builder that enables users to create, share, and collect data through customizable forms, available as a web application and mobile apps for iOS and Android. Free$12+/month	0.1%
30	FormAssembly Bloomington, Indiana, United States A form-based data collection platform offering a visual form builder, PDF-to-web form conversion, digital signatures, and numerous integrations. $83+/month	0.1%
31	VideoAsk Barcelona, Spain An interactive video tool that allows businesses to create asynchronous video conversations and collect video, audio, or text responses from their audiences. Free$30+/month	0.09%
32	Tally Ghent, Belgium A freemium online form builder with a text document-style editor that lets users create and publish surveys, sign-up forms, payment and checkout forms, and other data collection pages without coding. Free$29+/month	0.09%
33	Formstack Fishers, Indiana, United States A data capture and activation platform offering a drag-and-drop form builder, digital signature collection, an open API, and seamless integrations with 250+ leading software tools. $99+/month	0.04%
34	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	0.04%
35	Paperform Summer Hill, New South Wales, Australia An online form builder that helps users create automated forms, surveys, bookings, payments, eSignatures and other data collection workflows without coding. Free$29+/month	0.04%
36	Survicate Warsaw, Poland A customer feedback platform that covers all types of surveys, from NPS and CSAT to feedback buttons for collecting continuous feedback. Free$99+/month	0.04%
37	Senja London, United Kingdom A free tool to automate your testimonial and case study collection. Free$29+/month	0.04%
38	Visual Form Builder McCalla, Alabama, United States A plugin that allows you to build and manage all kinds of forms for your WordPress website in one place. FreeOpen source$29	0.04%
39	Maze A continuous product discovery platform that empowers product teams to collect and consume user insights.	0.04%
40	Qualaroo Santa Monica, California, United States A versatile customer experience software that helps you understand what your customers expect when they visit your website or app. Free$39.99/year	0.04%
41	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.04%
42	Refiner Paris, France A specialized microsurvey tool with advanced customization options designed specifically for SaaS and digital products. Free$99+/month	0.04%
43	Optimal Workshop A UX platform that enables you to improve your websites, apps and products using a range of user research methods.	0.04%
44	User Feedback West Palm Beach, Florida, United States A WordPress plugin for creating feedback forms, user surveys, and polls, available in lite and premium versions. FreeOpen source$49.50+/year	0.04%
45	Marker.io Brussels, Belgium A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages. $59+/month	0.04%
46	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	0.04%
47	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.04%
48	FacePop Skopje, Macedonia A customizable video widget that enhances customer interaction and engagement on websites by letting businesses embed video content with tailored calls to action. Free$19/month	0.04%

👉 See Also

🌎 Feedback in other countries
- China
- Korea
- Taiwan

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 9,924 websites from Malaysia.
We currently track the presence of 90 feedback tools across the web.
Of these, 48 were detected on websites from Malaysia.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.