UserVoice
UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.
It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like 
Jira, Zendesk, and 
Salesforce.
According to our data, UserVoice ranks 25th among the customer feedback tools we track.
It has 0.2% of the feedback market share and is present on 0.03% of all websites.
- 🏠 Website
- 🔗 Links
Wikipedia💸 Pricing
UserVoice is a commercial product priced starting at $16,000 per year with a free 30-day trial available.
📊 Rankings and Market Share
- Feedback
- Rank: 25
- Market share: 0.2%
- Customer Support
- Rank: 11
- Market share: 1.5%
🏆 UserVoice Awards
- ⭐ 6th most popular in Switzerland in the Customer Support category.
- ⭐ 8th most popular in Canada in the Customer Support category.
- ⭐ 9th most popular in France in the Customer Support category.
- 🔥 16th most popular in Switzerland in the Feedback category.
- 🔥 20th most popular in France in the Feedback category.
- ⬆️ 22nd most popular in Canada in the Feedback category.
- ⬆️ 23rd most popular in Australia in the Feedback category.
⚡ Sites Using UserVoice
We have data on 1,054 websites that use the UserVoice feedback tool. Here is a list of some of the top ranked ones.
The highest rated site using UserVoice is yahoo.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #16 | United States | American English | |
| 2 | #24 | English | ||
| 3 | #107 | English | ||
| 4 | #193 | Moldova | English | |
| 5 | #257 | English | ||
| 6 | #364 | English | ||
| 7 | #382 | Moldova | English | |
| 8 | #444 | Moldova | English | |
| 9 | #495 | United States | American English | |
| 10 | #503 | Moldova | English | |
| 11 | #1,118 | Moldova | English | |
| 12 | #1,267 | Switzerland | English | |
| 13 | #1,581 | Australia | English | |
| 14 | #1,874 | Netherlands | English | |
| 15 | #1,902 | English | ||
| 16 | United States | American English | ||
| 17 | #3,105 | Netherlands | English | |
| 18 | #3,202 | Moldova | English | |
| 19 | #5,486 | Switzerland | English | |
| 20 | #6,569 | Netherlands | English |
📈 Usage Statistics
Most of the sites that use UserVoice:
- are located in the United States
- have content in English
- use the .org domain extension
- fall into the Non-Profit/Advocacy/NGO category.
Most of the sites using UserVoice are from the United States, Canada, and France.
- United States 38.4%
- Canada 8.1%
- France 7.8%
- Australia 7.4%
- Switzerland 5.3%
- United Kingdom 5.3%
- Italy 2.7%
- Netherlands 2.6%
- Germany 2.3%
- Other 20.1%
Most UserVoice users speak English or French.
- English 84.7%
- French 5.8%
- Italian 1.8%
- Spanish 1.6%
- Portuguese 1.3%
- German 1%
- Chinese 0.5%
- Russian 0.4%
- Czech 0.4%
- Other 2.5%
The UserVoice feedback tool is especially popular on .org and .com top-level domains.
- .org 36.1%
- .com 35.2%
- .ca 3.6%
- .net 2.6%
- .ch 2%
- .fr 1.8%
- .org.au 1.7%
- .com.au 1.3%
- .io 1%
- Other 14.7%
The primary market segments for websites utilizing UserVoice include non-profit, advocacy and NGO, business, and education and reference.
- Non-Profit/Advocacy/NGO 13.6%
- Business 12.8%
- Education/Reference 12.8%
- Internet Services 9.1%
- Marketing/Merchandising 6.6%
- Software/Hardware 6.6%
- Public Information 3.7%
- Health 3.3%
- Entertainment 3.3%
- Other 28.2%
🕵️ Similar Technologies
These are some of the best UserVoice alternatives.
Userback🆚 Compare Alternatives
Compare UserVoice to…
- 🕵️ Similar tools
- ⭐ Market leaders
- 💡 Featured alternatives
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Zendesk
Contact Form 7
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Tidio💬 Frequently Asked Questions
Where is UserVoice's headquarters?
UserVoice is located in Raleigh, North Carolina, United States.
Can I use UserVoice for free?
No, UserVoice is a paid solution.
What is the price of UserVoice?
The pricing starts at $16,000 per year.
Is there a free trial available?
Yes, there is a free trial for 30 days, so you can explore all of its features before purchasing.
Which country uses UserVoice the most?
The majority of UserVoice users are from the United States.
Who uses UserVoice?
How does UserVoice compare to its competitors?
UserVoice is a moderately popular feedback tool, ranking ahead of 65 other customer feedback tools we track.
What are the alternatives to UserVoice?
Alternatives and possible competitors to UserVoice may include Featurebase,
Productboard, and Usersnap.
👉 See Also
- ✨ Related technologies
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.