🆚 Userback vs. UserVoice

Type

Customer feedback tool
Customer feedback tool

About

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like Jira, Zendesk, and Salesforce.

Headquarters

Brisbane, Australia
Raleigh, North Carolina, United States

Website

Pricing

Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month
Free version ❌Free 30-day trial
$16,000+/year

Categories

Feedback › Rank #38
Feedback › Rank #25
Customer Support › Rank #11

Popularity

Determined by the number of sites using each technology.

The UserVoice feedback tool is 2.3 times more popular than Userback.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

UserVoice is more popular in the United States, Canada, and Australia, while Userback is more popular in the Netherlands, the Czech Republic, and Germany.
United States
Canada
Australia
France
United Kingdom
Switzerland
Netherlands
Czech Republic
Germany
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

UserVoice is more popular among sites focused on education and reference, Internet services, and non-profit, advocacy and NGO, while Userback is more commonly used on business, health, and travel sites.
Business
Education/Reference
Internet Services
Non-Profit/Advocacy/NGO
Marketing/Merchandising
Software/Hardware
Health
Public Information
Travel
Online Shopping

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝
Name
Rank
xhamster.com
#24
xhamster.desi
#107
xhsocial.com
#193
xhamster2.com
#257
View more ➝

See also

🗃️ About This Data