🆚 Usersnap vs. UserVoice

Type

Customer feedback tool
Customer feedback tool

About

Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like Jira, Zendesk, and Salesforce.

Headquarters

Linz, Austria
Raleigh, North Carolina, United States

Website

Pricing

Free version ✔️ First 20 feedback items
Starter
(5 projects, 5 seats)
€49/month
Growth
(15 projects, 10 seats)
€109/month
Professional
(20 projects, 20 seats)
€199/month
Premium
(50 projects, 50 seats)
€389+/month
Free version ❌Free 30-day trial
$16,000+/year

Categories

Feedback › Rank #39
Feedback › Rank #31
Customer Support › Rank #19
Customer Support › Rank #12

Popularity

Determined by the number of sites using each technology.

The UserVoice feedback tool is 2.3 times more popular than Usersnap.
Total websites

Market share

Feedback
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

UserVoice is more popular in the United States, Canada, and the United Kingdom, while Usersnap is more popular in France, Switzerland, and Austria.
United States
France
Canada
Switzerland
United Kingdom
Australia
Germany
Netherlands
Italy
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

UserVoice is more popular among sites focused on non-profit, advocacy and NGO, marketing and merchandising, and Internet services, while Usersnap is more commonly used on business, education and reference, and online shopping sites.
Business
Education/Reference
Non-Profit/Advocacy/NGO
Marketing/Merchandising
Online Shopping
Internet Services
Health
Software/Hardware
Sports
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,653
#3,224
View more ➝
Name
Rank
xhamster.com
#24
xhamster.desi
#107
xhsocial.com
#193
xhamster2.com
#257
View more ➝

See also

🗃️ About This Data