π LiveChat vs. UserVoice
- π LiveChat is much more popular than UserVoice.
- π LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
- π UserVoice is more popular in Moldova and Malta.
LiveChatType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.
It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like 
Jira, Zendesk, and 
Salesforce.
Headquarters
Pricing
(100 visitors)$228/user/year
(400 visitors)$588/user/year
(1K visitors)$948/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- β 6th most popular in Switzerland in the Customer Support category.
- β 8th most popular in Canada in the Customer Support category.
- β 9th most popular in France in the Customer Support category.
- π₯ 16th most popular in Switzerland in the Feedback category.
- π₯ 20th most popular in France in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot
Dynamics 365 Customer Service
Userback
Productboard
Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.