🆚 ADP Workforce Now vs. Freshservice

Compare technologies based on real-world usage data *

Type

HR management system
Customer support technology

About

ADP Workforce Now is a web-based workforce management platform that provides organizations with a unified system to manage payroll, human resources, benefits administration, and employee time and attendance.

It includes automated payroll and tax filing, HR compliance tools, employee self-service portals, benefits enrollment and open enrollment dashboards, scheduling and shift management, and talent management for recruiting and performance tracking.

Freshservice is a cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system.

It includes ITIL-aligned incident, change, problem and release management, a configurable service catalog and self-service portal, AI-powered virtual agents, automated no-code workflows and approvals, IT asset lifecycle tracking with auto discovery and CMDB, project support, SLA management, and a marketplace for integrations with third-party tools such as Microsoft Teams, Slack, Jira, GitHub, and TeamViewer.

Headquarters

Roseland, New Jersey, United States
San Mateo, California, United States

Website

Pricing

Free version ❌
$10+/employee/month
Free version ❌
$228+/agent/year

Categories

HR Management › Rank #2
HR Management › Rank #23
Customer Support › Rank #28

Popularity

Determined by the number of sites using each technology.

The ADP Workforce Now HR management system is 8 times more popular than Freshservice.
Total websites

Market share

HR Management

Popularity by country

Determined by the number of sites detected from each country.

ADP Workforce Now is more popular in the United States, Canada, and Germany, while Freshservice is more popular in the United Kingdom, India, and Australia.
United States
Canada
United Kingdom
India
Germany
Australia
Brazil
Singapore
France
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

ADP Workforce Now is more popular than Freshservice in all market segments.
Business
Marketing/Merchandising
Education/Reference
Online Shopping
Finance/Banking
Health
Real Estate
Non-Profit/Advocacy/NGO
Software/Hardware
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#11,556
#11,656
View more ➝
Name
Rank
#23,349
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.