🆚 Canny vs. Userback

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Canny is a product management tool focused on user feedback that centralizes customer suggestions, feature requests, and roadmap planning in one platform.

It offers embeddable feedback boards and widgets with upvotes, comments, and duplicate detection, prioritization tools including custom scoring and user segmentation, public and private roadmaps, changelogs with status updates, AI-assisted feedback summaries and smart replies, and integrations with tools such as Jira, GitHub, Slack, Intercom, and CRM systems.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

Wilmington, Delaware, United States
Brisbane, Australia

Website

Pricing

Free version ✔️25 tracked users
Core
(100+ tracked users)
$24+/month
Pro
(+PM integrations)
$99+/month
Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month

Categories

Feedback › Rank #50
Feedback › Rank #38
Issue Tracking › Rank #6
Widgets › Rank #68

Popularity

Determined by the number of sites using each technology.

The Userback feedback tool is 1.8 times more popular than Canny.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Userback is more popular in the United States, the United Kingdom, and the Czech Republic, while Canny is more popular in Spain, Vietnam, and China.
United States
United Kingdom
Czech Republic
Netherlands
Canada
France
Australia
Switzerland
Germany
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Userback is more popular among sites focused on business, marketing and merchandising, and health, while Canny is more commonly used on Internet services, interactive web applications, and entertainment sites.
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Health
Travel
Finance/Banking
Public Information
Education/Reference
Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#7,359
View more ➝
Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.