🆚 Canny vs. Usersnap

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Canny is a product management tool focused on user feedback that centralizes customer suggestions, feature requests, and roadmap planning in one platform.

It offers embeddable feedback boards and widgets with upvotes, comments, and duplicate detection, prioritization tools including custom scoring and user segmentation, public and private roadmaps, changelogs with status updates, AI-assisted feedback summaries and smart replies, and integrations with tools such as Jira, GitHub, Slack, Intercom, and CRM systems.

Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Headquarters

Wilmington, Delaware, United States
Linz, Austria

Website

Pricing

Free version ✔️25 tracked users
Core
(100+ tracked users)
$24+/month
Pro
(+PM integrations)
$99+/month
Free version ✔️First 20 feedback items
Starter
(5 projects, 5 seats)
€49/month
Growth
(15 projects, 10 seats)
€109/month
Professional
(20 projects, 20 seats)
€199/month
Premium
(50 projects, 50 seats)
€389+/month

Categories

Feedback › Rank #50
Feedback › Rank #39
Issue Tracking › Rank #6
Widgets › Rank #68
Widgets › Rank #59
Customer Support › Rank #17

Popularity

Determined by the number of sites using each technology.

The Usersnap feedback tool is 1.6 times more popular than Canny.
Total websites

Market share

Feedback
Widgets

Popularity by country

Determined by the number of sites detected from each country.

Usersnap is more popular in the United States, France, and the United Kingdom, while Canny is more popular in the Netherlands, Vietnam, and Italy.
United States
France
United Kingdom
Switzerland
Canada
Germany
Netherlands
Austria
India
Australia

Awards

Popularity by domain category

Determined by the number of sites in each category.

Usersnap is more popular among sites focused on business, education and reference, and online shopping, while Canny is more commonly used on Internet services, software and hardware, and interactive web applications sites.
Business
Education/Reference
Internet Services
Online Shopping
Marketing/Merchandising
Finance/Banking
Sports
Real Estate
Software/Hardware
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#7,359
View more ➝
Name
Rank
#2,653
#3,224
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.