🆚 Featurebase vs. UserVoice

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Featurebase is a support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform.

It consolidates omnichannel support into a unified inbox with AI agents, offers public roadmaps, changelogs and automated update notifications, provides surveys, and includes an AI-powered help center with multilingual support.

UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.

It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like Jira, Zendesk, and Salesforce.

Headquarters

Tallinn, Estonia
Raleigh, North Carolina, United States

Website

Pricing

Free version ✔️1 seat, 50 help center articles, no AI
Growth$37/seat/month
Professional$75/seat/month
Enterprise$129/seat/month
AI resolution$0.29/each
Free version ❌Free 30-day trial
$16,000+/year

Categories

Feedback › Rank #79
Feedback › Rank #33
Customer Support › Rank #43
Customer Support › Rank #13
Widgets › Rank #87

Popularity

Determined by the number of sites using each technology.

The UserVoice feedback tool is 15 times more popular than Featurebase.
Total websites

Market share

Feedback
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

UserVoice is more popular in the United States, France, and Canada, while Featurebase is more popular in Sweden.
United States
France
Canada
Switzerland
Australia
United Kingdom
Italy
Germany
Brazil
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

UserVoice is more popular than Featurebase in all market segments.
Business
Education/Reference
Non-Profit/Advocacy/NGO
Internet Services
Software/Hardware
Marketing/Merchandising
Public Information
Online Shopping
Sports
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#70,990
#105,030
#119,722
#134,629
View more ➝
Name
Rank
xhamster.com
#24
xhsocial.com
#193
xhamster3.com
#1,902
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.