πŸ†š Kustomer vs. LiveChat

Compare technologies based on real-world usage data *

Type

Customer relationship management system
Live chat software solution

About

Kustomer is an AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Headquarters

Short Hills, New Jersey, United States
WrocΕ‚aw, Poland

Website

Pricing

Free version ❌
Enterprise$89/user/month
Ultimate$139/user/month
Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot$624+/year

Categories

CRM β€Ί Rank #19
Customer Support β€Ί Rank #14
Customer Support β€Ί Rank #2
Live Chats β€Ί Rank #3

Popularity

Determined by the number of sites using each technology.

The LiveChat software solution is 19 times more popular than Kustomer.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular than Kustomer in all countries.
United States
Indonesia
United Kingdom
Australia
Canada
Poland
Germany
Cambodia
Netherlands
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular than Kustomer in all market segments.
Online Shopping
Business
Marketing/Merchandising
Travel
Internet Services
Health
Real Estate
Education/Reference
Software/Hardware
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,754
#3,551
View more ➝
Name
Rank
#618
#2,223
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.