🆚 Kustomer vs. Pipedrive

📈 Pipedrive is noticeably more popular than Kustomer.
🌎 Pipedrive is more popular in the United States, the United Kingdom, and Brazil.
🌍 Kustomer is more popular in Colombia, Singapore, and Malaysia.

Statistics based on 3.3M+ analyzed websites. About this data

Kustomer

Pipedrive

Type

Customer relationship management system

About

Kustomer is an AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger.

Pipedrive is a web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow.

It provides customizable pipeline stages, AI-based deal scoring and activity suggestions, sales automation, email synchronization, forecasting and reporting dashboards, and integrations with over 500 tools including Microsoft Teams, Slack, Google Meet, Zoom, and Mailchimp.

Headquarters

Short Hills, New Jersey, United States

New York, United States

Website

kustomer.com #508,538

pipedrive.com #2,237

Pricing

Free version ❌

Enterprise$89/user/month

Ultimate$139/user/month

Free version ❌Free 14-day trial

Essential$24/seat/month

Advanced$49/seat/month

Professional$69/seat/month

Power$79/seat/month

Enterprise$129/seat/month

Popularity

Determined by the number of sites using each technology.

The Pipedrive CRM system is 1.7 times more popular than Kustomer.

Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Pipedrive is more popular in the United States, the United Kingdom, and Brazil, while Kustomer is more popular in Colombia, Singapore, and Malaysia.

United States

United Kingdom

Brazil

France

Germany

Australia

Switzerland

Netherlands

Canada

Spain

Awards

🔥 20th most popular in the United States in the CRM category.

⭐ 7th most popular in Finland in the CRM category.
⭐ 8th most popular in the United Kingdom in the CRM category.
⭐ 8th most popular in Brazil in the CRM category.
⭐ 8th most popular in France in the CRM category.
⭐ 8th most popular in Germany in the CRM category.

Popularity by domain category

Determined by the number of sites in each category.

Pipedrive is more popular among sites focused on business, Internet services, and software and hardware, while Kustomer is more commonly used on marketing and merchandising, online shopping, and travel sites.

Business

Marketing/Merchandising

Online Shopping

Travel

Internet Services

Fashion/Beauty

Health

Software/Hardware

Education/Reference

Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#1,754

#2,161

#2,716

#3,551

#7,328

Name

Rank

#2,237

#5,533

#11,607

#15,792

#26,210