🆚 Kustomer vs. Zoko

Statistics based on 3.9M+ analyzed websites. About this data
Kustomer
Zoko

Type

Customer relationship management system
Live chat software

About

Kustomer is an AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger.

Zoko is a WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

Headquarters

Short Hills, New Jersey, United States
Bengaluru, India

Website

kustomer.com #555,454
zoko.io #71,793

Pricing

Free version ❌
Enterprise $89/user/month
Ultimate $139/user/month
Free version ❌Free 7-day trial
Starter
($0.015 per conversation) $49.99/month
Plus
(5K conversations) $79.99/month
Elite
(100K conversations) $139.99/month
Max
(5M conversations) $499.99/month

Categories

CRM › Rank #21
CRM › Rank #30
Customer Support › Rank #16
Live Chats › Rank #69

Popularity

Determined by the number of sites using each technology.

The Kustomer CRM system is 2 times more popular than Zoko.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Kustomer is more popular in the United States, the United Kingdom, and Canada, while Zoko is more popular in India, South Africa, and the United Arab Emirates.
United States
India
United Kingdom
South Africa
United Arab Emirates
Canada
Spain
Pakistan
Mexico
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Kustomer is more popular among sites focused on online shopping, marketing and merchandising, and travel, while Zoko is more commonly used on pharmacy sites.
Online Shopping
Marketing/Merchandising
Travel
Fashion/Beauty
Business
Health
Recreation/Hobbies
Internet Services
Restaurants
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,174
#2,663
#2,739
#3,347
#6,530
View more ➝
Name
Rank
#36,335
#47,454
#48,341
#71,793
#74,774
View more ➝

See also

🗃️ About This Data