🆚 Chatty vs. Zoko

Type

Live chat software
Live chat software

About

Chatty is a live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.

It includes an AI chatbot trained on store products, multi-channel messaging across WhatsApp, Messenger, Instagram, email, and SMS, automation workflows, visitor tracking, and multilingual chat with real-time translation in 19 languages.

Zoko is a WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

Headquarters

Hanoi, Vietnam
Bengaluru, India

Website

Pricing

Free version ✔️50 AI conversations (lifetime)
Basic
(50 AI conversations)
$19.99/month
Pro
(300 AI conversations)
$68.99/month
Plus
(700 AI conversations)
$199/month
Free version ❌Free 7-day trial
Starter
$39.99/month
Per conversation$0.015
Plus$64.99/month
Elite$114.99/month
Max$404.99/month

Categories

Live Chats › Rank #46
Live Chats › Rank #65
CRM › Rank #31

Popularity

Determined by the number of sites using each technology.

The Chatty software is 2 times more popular than Zoko.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Chatty is more popular in the United States, the United Kingdom, and Germany, while Zoko is more popular in India, Pakistan, and the United Arab Emirates.
India
United States
United Kingdom
Germany
Italy
Canada
Australia
France
Pakistan
United Arab Emirates

Awards

Popularity by domain category

Determined by the number of sites in each category.

Chatty is more popular among sites focused on online shopping, marketing and merchandising, and fashion and beauty, while Zoko is more commonly used on pharmacy sites.
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Business
Sports
Pharmacy
Real Estate
Health
Internet Services
Restaurants

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#58,265
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data