🆚 Kustomer vs. Zoko

Compare technologies based on real-world usage data *

Type

Customer relationship management system
Live chat software solution

About

Kustomer is an AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.

Zoko is a WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

Headquarters

Short Hills, New Jersey, United States
Bengaluru, India

Website

Pricing

Free version ❌
Enterprise$89/user/month
Ultimate$139/user/month
Free version ❌Free 7-day trial
Starter
$39.99/month
Per conversation$0.015
Plus$64.99/month
Elite$114.99/month
Max$404.99/month

Categories

CRM › Rank #19
CRM › Rank #30
Customer Support › Rank #14
Live Chats › Rank #59

Popularity

Determined by the number of sites using each technology.

The Kustomer CRM system is 2.3 times more popular than Zoko.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Kustomer is more popular in the United States, the United Kingdom, and Brazil, while Zoko is more popular in India, Mexico, and South Africa.
United States
India
United Kingdom
Brazil
Mexico
South Africa
Pakistan
Colombia
Germany
United Arab Emirates

Awards

Popularity by domain category

Determined by the number of sites in each category.

Kustomer is more popular among sites focused on online shopping, marketing and merchandising, and travel, while Zoko is more commonly used on pharmacy sites.
Online Shopping
Marketing/Merchandising
Travel
Fashion/Beauty
Health
Business
Recreation/Hobbies
Internet Services
Restaurants
Education/Reference

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,754
#3,551
View more ➝
Name
Rank
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.