🆚 Smartsupp vs. Zoko
- 📈 Smartsupp is much more popular than Zoko.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Slovakia.
- 🌍 Zoko is more popular in India, the United Arab Emirates, and Pakistan.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Live chat software
Live chat software
About
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, 
Messenger, 
WhatsApp, and 
Google Analytics.
ShopifyHeadquarters
Brno, Czech Republic
Bengaluru, India
Pricing
Free version ✔️50 conversations per month, 14 days of conversation history
Standard
(+ chatbots, basic statistics)$168+/year
(+ chatbots, basic statistics)$168+/year
Pro
(+ teams of agents, segmentation)$288+/year
(+ teams of agents, segmentation)$288+/year
Ultimate
(+ API, mobile SDK)$2,868+/year
(+ API, mobile SDK)$2,868+/year
Mira AI
Shopping assistant add-on$16+/month
Shopping assistant add-on$16+/month
Free version ❌Free 7-day trial
Starter
$39.99/month
Per conversation$0.015
Plus$64.99/month
Elite$114.99/month
Max$404.99/month
Categories
Popularity
Determined by the number of sites using each technology.
The Smartsupp live chat software is 19 times more popular than Zoko.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Smartsupp is more popular in the Czech Republic, Poland, and Slovakia, while Zoko is more popular in India, the United Arab Emirates, and Pakistan.
Czech Republic
Poland
Slovakia
Italy
Spain
France
United States
Hungary
Germany
India
Awards
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
- ⭐ 4th most popular in India in the CRM category.
- ⭐ 10th most popular in India in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Smartsupp is more popular than Zoko in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Travel
Software/Hardware
Education/Reference
Motor Vehicles
Health
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot
Channel Talk
Chatway
Chatty🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.