π LiveChat vs. Podium
- π LiveChat is four times more popular than Podium.
- π LiveChat is more popular in all countries.
LiveChat
PodiumType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Podium is an AI-powered lead management and customer communication platform for businesses that centralizes customer communications and online reviews.
It provides a shared inbox for text messages, phone calls, web chat, social messaging, and customer reviews, and supports AI-assisted lead qualification and follow-up, appointment scheduling, payments, and review requests and responses.
Headquarters
Pricing
(100 visitors) $228/user/year
(400 visitors) $588/user/year
(1K visitors) $948/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- π₯ Most popular in Cambodia in the Customer Support category.
- β 4th most popular in Australia in the Customer Support category.
- β 6th most popular in the United States in the Customer Support category.
- β 6th most popular in Australia in the Customer Reviews category.
- β 8th most popular in Canada in the Customer Support category.
- β 10th most popular in the United States in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,824,193 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.