🆚 Meiqia vs. Tidio

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Meiqia is a Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Headquarters

Beijing, China
San Francisco, California, United States

Website

Pricing

Live Chat
Free version ✔️
Pro1,888+ RMB/seat/year
AI Chatbot
Free version ✔️
Pro
(20K conversations)
12,888 RMB/year
Enterprise
(50K conversations)
22,888 RMB/year
Free version ✔️50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month

Categories

Live Chats › Rank #24
Live Chats › Rank #5
Customer Support › Rank #9
Customer Support › Rank #3

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software solution is 6 times more popular than Meiqia.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular in the United States, the United Kingdom, and Australia, while Meiqia is more popular in China and Hong Kong.
United States
China
United Kingdom
Australia
India
France
Canada
Italy
Spain
Germany

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular than Meiqia in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Health
Software/Hardware
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#79,435
#95,305
#111,148
View more ➝
Name
Rank
#10,387
#17,232
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.