🆚 Microsoft Dynamics 365 vs. Zoho CRM Plus

Compare technologies based on real-world usage data *

Type

Customer relationship management system
Customer relationship management system

About

Microsoft Dynamics 365 is a cloud-based suite of CRM and ERP business applications offered by Microsoft.

It includes modular apps such as Sales, Customer Service, Finance, Supply Chain Management, Commerce and Human Resources, offers embedded AI tools (including Microsoft Copilot), and integrates with Microsoft 365, Power Platform, and Azure.

Zoho CRM Plus is a CRM bundle that combines products for managing sales automation, marketing, project management, social media, and help desk.

Headquarters

Redmond, Washington, United States
Chennai, India

Website

Pricing

Free version ❌Free 30-day trial
Dynamics 365 Sales
Professional$65/user/month
Enterprise$105/user/month
Premium$150/user/month
Dynamics 365 Customer Service
Professional$50/user/month
Enterprise$105/user/month
Premium$195/user/month
Free version ❌
$69/user/month

Categories

CRM › Rank #9
CRM › Rank #51
ERP › Rank #2

Popularity

Determined by the number of sites using each technology.

The Microsoft Dynamics 365 CRM system is 26 times more popular than Zoho CRM Plus.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Microsoft Dynamics 365 is more popular than Zoho CRM Plus in all countries.
United States
Germany
United Kingdom
Australia
Netherlands
Italy
Spain
Canada
Norway
Saudi Arabia

Awards

Popularity by domain category

Determined by the number of sites in each category.

Microsoft Dynamics 365 is more popular than Zoho CRM Plus in all market segments.
Business
Education/Reference
Government/Military
Finance/Banking
Marketing/Merchandising
Health
Software/Hardware
Online Shopping
Public Information
Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,617
#1,752
View more ➝
Name
Rank
#56,777
#135,646
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.