🆚 Productboard vs. Userback

Type

Customer feedback tool
Customer feedback tool

About

Productboard is a customer-centric product management platform that helps teams prioritize features, organize feedback, and plan roadmaps based on user needs and business goals.

It aggregates feedback from various sources such as email, support tickets, surveys, and chat tools, offers structured tagging and scoring, supports feature prioritization frameworks, provides roadmaps for internal and external audiences, and integrates with tools like Jira, Trello, GitHub, Zendesk, and Azure DevOps.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

Raleigh, North Carolina, United States
Brisbane, Australia

Website

Pricing

Productboard Platform
Free version ✔️Starter, 50 feedback notes
Essentials
(250 feedback notes)
$25/maker/month
Pro
(unlimited feedback notes)
$59/maker/month
EnterpriseCustom
Productboard Spark$19/maker/month
Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month

Categories

Feedback › Rank #72
Feedback › Rank #38

Popularity

Determined by the number of sites using each technology.

The Userback feedback tool is 7 times more popular than Productboard.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Userback is more popular in the United States, the Czech Republic, and the Netherlands, while Productboard is more popular in China and Poland.
United States
Czech Republic
Netherlands
Canada
United Kingdom
Germany
Switzerland
Australia
France
Austria

Awards

Popularity by domain category

Determined by the number of sites in each category.

Userback is more popular than Productboard in all market segments.
Business
Internet Services
Software/Hardware
Marketing/Merchandising
Health
Travel
Public Information
Education/Reference
Online Shopping
Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#19,761
#43,333
View more ➝
Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝

See also

🗃️ About This Data