🆚 Refiner vs. Userback
- 📈 Userback is much more popular than Refiner.
- 🌍 Userback is more popular in all countries.
Refiner
UserbackType
About
Refiner is a specialized microsurvey tool with advanced customization options designed specifically for SaaS and digital products.
Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.
It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like 
Jira, 
GitHub, 
Slack, and Trello.
Headquarters
Pricing
(20 simultaneous surveys)$99+/month
(50 simultaneous surveys)$239+/month
(unlimited simultaneous surveys)Custom
(2 projects)$9/month
(25 projects)$19/month
(unlimited projects)$29/month
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 9th most popular in the Czech Republic in the Feedback category.
- ⬆️ 21st most popular in the Netherlands in the Feedback category.
- ⬆️ 24th most popular in Switzerland in the Feedback category.
- ⬆️ 29th most popular in Canada in the Feedback category.
- ⬆️ 38th most popular in the United States in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
BugHerd
Canny
Jam🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,795 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.