🆚 Refiner vs. Usersnap
- 📈 Usersnap is much more popular than Refiner.
- 🌍 Usersnap is more popular in all countries.
- ⭐ Refiner is particularly popular in France.
Statistics based on 3.8M+ analyzed websites. About this data
RefinerType
Customer feedback tool
Customer feedback tool
About
Refiner is a specialized microsurvey tool with advanced customization options designed specifically for SaaS and digital products.
Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.
Headquarters
Paris, France
Linz, Austria
Pricing
Free version ✔️ 25 survey responses per month
Essentials
(20 simultaneous surveys) $99+/month
(20 simultaneous surveys) $99+/month
Growth
(50 simultaneous surveys) $239+/month
(50 simultaneous surveys) $239+/month
Enterprise
(unlimited simultaneous surveys) Custom
(unlimited simultaneous surveys) Custom
Free version ✔️ First 20 feedback items
Starter
(5 projects, 5 seats) €49/month
(5 projects, 5 seats) €49/month
Growth
(15 projects, 10 seats) €109/month
(15 projects, 10 seats) €109/month
Professional
(20 projects, 20 seats) €199/month
(20 projects, 20 seats) €199/month
Premium
(50 projects, 50 seats) €389+/month
(50 projects, 50 seats) €389+/month
Categories
Popularity
Determined by the number of sites using each technology.
The Usersnap feedback tool is 12 times more popular than Refiner.
Total websites
Market share
Feedback
Popularity by country
Determined by the number of sites detected from each country.
Usersnap is more popular than Refiner in all countries.
United States
Switzerland
France
United Kingdom
Canada
Austria
Germany
Australia
Netherlands
Belgium
Awards
- ⭐ 4th most popular in Switzerland in the Customer Support category.
- ⭐ 9th most popular in France in the Customer Support category.
- 🔥 15th most popular in Switzerland in the Feedback category.
- 🔥 18th most popular in the United States in the Customer Support category.
- ⬆️ 22nd most popular in France in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Usersnap is more popular than Refiner in all market segments.
Business
Education/Reference
Online Shopping
Finance/Banking
Marketing/Merchandising
Non-Profit/Advocacy/NGO
Real Estate
Health
Sports
Internet Services
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.