🆚 ServiceNow vs. Trac
- 📈 ServiceNow is four times more popular than Trac.
- 🌎 ServiceNow is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Trac is more popular in Germany, Isle of Man, and India.
Statistics based on 3.6M+ analyzed websites. About this data
Type
Customer support technology
Issue tracking system
About
ServiceNow is a cloud-based enterprise platform with IT service management and helpdesk capabilities.
Trac is an open-source, web-based issue tracking system for software development projects.
Headquarters
Santa Clara, California, United States
Pricing
Free version ❌
Custom
Free ✔️ Open source
Categories
Popularity
Determined by the number of sites using each technology.
ServiceNow customer support technology is 4 times more popular than Trac.
Total websites
Market share
Issue Tracking
Popularity by country
Determined by the number of sites detected from each country.
ServiceNow is more popular in the United States, the United Kingdom, and Australia, while Trac is more popular in Germany, Isle of Man, and India.
United States
Germany
United Kingdom
Australia
Canada
Brazil
Switzerland
Norway
Japan
Netherlands
Awards
- 🥉 Third most popular in the United States in the Issue Tracking category.
- 🔥 15th most popular in the United States in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
ServiceNow is more popular among sites focused on business, education and reference, and Internet services, while Trac is more commonly used on shareware and freeware, technical information, and technical, business forums sites.
Business
Education/Reference
Software/Hardware
Internet Services
Health
Finance/Banking
Marketing/Merchandising
Games
Online Shopping
Shareware/Freeware
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,619,357 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
Trac

