⚡ CRM in Armenia

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Armenia is a Western Asian country with a population of around 3 million people.

According to our data, customer relationship management systems are used on 1.1% of websites from Armenia.

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Armenia in 2026, based on market share.

The most popular is Bitrix24 with a share of 25%, followed by Pipedrive with 25% and Brevo with 18.8%.

Bitrix24 25%
Pipedrive 25%
Brevo 18.8%
Zendesk 12.5%
Odoo 6.3%
Vcita 6.3%
YClients 6.3%

🚀 Highlights

Here is a list of the top systems that are more popular in Armenia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Bitrix24 ^(-5)
2. Pipedrive ^(-12)
5. Odoo ^(-3)
6. Vcita ^(-7)
7. YClients ^(-29)

✨ Best CRM Systems

Below is a more detailed list of 7 CRM systems used on sites from Armenia, ranked by their market share.

Rank	Name	Market share
1	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	25%
2	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	25%
3	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	18.8%
4	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	12.5%
5	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	6.3%
6	Vcita Bellevue, Washington, United States A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments. $35+/month	6.3%
7	YClients Moscow, Russia A Russian cloud-based scheduling and business management software for beauty, wellness and healthcare businesses. $$$	6.3%

👉 See Also

🌎 CRM in other countries

Data is based on the analysis of 1,473 websites from Armenia.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.