⚡ CRM in Ukraine

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Ukraine is an Eastern European country with a population of around 38 million people.

According to our data, customer relationship management systems are used on 1.7% of websites from Ukraine.

Statistics based on 35K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Ukraine in 2026, based on market share.

The most popular is Bitrix24 with an impressive share of 48.5%, followed by HubSpot CRM with 12.6% and Choice QR with 8.7%.

🚀 Highlights

Here is a list of the top systems that are more popular in Ukraine than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best CRM Systems

Below is a more detailed list of 24 CRM systems used on sites from Ukraine, ranked by their market share.

RankNameMarket share
1
Bitrix24
Kaliningrad, Russia

A Russian multi-component collaboration, automation, sales and marketing software platform.

Free$61+/month
2
HubSpot CRM
Cambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

Free$45+/seat/month
3
Choice QR
Prague, Czech Republic

A Czech restaurant management platform that provides an all-in-one system for digital menus, online ordering, payments, and customer management.

€40+/month
4
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
5
amoCRM
Moscow, Russia

A Russian cloud-based CRM platform that enables businesses to manage leads, track deals, and communicate with customers across messaging and social channels.

8,999 RUB+/year
6
Kommo
San Francisco, California, United States

The global brand of amoCRM, a platform for managing sales conversations and customer relationships through messaging and other digital channels.

$20.84+/user/month
7
EnvyBox
Penza, Russia

A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales.

840 RUB+/month
8
Odoo
Grand Rosière, Belgium

An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management.

FreeOpen source€14.80+/user/month
9
Salesforce
San Francisco, California, United States

A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships.

$25+/user/month
10
Pipedrive
New York, United States

A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow.

$24+/seat/month
11
Brevo
Paris, France

A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.

Free$9+/month
12
YClients
Moscow, Russia

A Russian cloud-based scheduling and business management software for beauty, wellness and healthcare businesses.

$$$
13
Zoho CRM
Chennai, India

A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows.

$20+/user/month
14
Microsoft Dynamics 365
Redmond, Washington, United States

A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform.

$65+/user/month
15
ActiveCampaign
Chicago, Illinois, United States

An email and marketing automation platform that includes a CRM built for small and mid-sized businesses.

$15+/month
16
Simla.com

A multi-agent CRM platform, which is also known as RetailCRM on the Russian market.

$99+/month
17
GA Connector
Warsaw, Poland

A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others.

$125+/month
18
Agile CRM
Dallas, Texas, United States

Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities.

Free$14.99+/user/month
19
Vcita
Bellevue, Washington, United States

A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools.

$35+/month
20
Ontraport
Santa Barbara, California, United States

A CRM and automation platform with email and SMS automation, web forms, payments, memberships, marketing tracking and partner programs.

$29+/month
21
Leadhub
Prague, Czech Republic

A Czech CRM and marketing automation platform designed for e-commerce businesses, enabling them to collect subscriber contacts, engage audiences, and improve website conversion rates.

Free259 CZK+/month
22
Kustomer
Short Hills, New Jersey, United States

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger.

$89+/user/month
23
Freshsales
San Mateo, California, United States

A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance.

Free$11+/user/month
24
Daktela
Prague, Czech Republic

A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module.

€30+/user/month

👉 See Also

🗃️ About This Data