⚡ CRM in Belarus

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Belarus is an Eastern European country with a population of around 9 million people.

According to our data, customer relationship management systems are used on 5.8% of websites from Belarus.

Statistics based on 5K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Belarus in 2026, based on market share.

The most popular is Bitrix24, which dominates the market with an overwhelming 81.5% share.
It is followed by amoCRM with 7.6% and EnvyBox with 5.4%.

Bitrix24 81.5%
amoCRM 7.6%
EnvyBox 5.4%
Simla.com 2.2%
YClients 2.2%
DIKIDI 1%
Zendesk 0.3%
Salesforce 0.3%
ActiveCampaign 0.3%
Zoho CRM 0.3%
Kommo 0.3%

🚀 Highlights

Here is a list of the top systems that are more popular in Belarus than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Bitrix24 ^(-5)
2. amoCRM ^(-21)
3. EnvyBox ^(-11)
4. Simla.com ^(-37)
5. YClients ^(-31)
6. DIKIDI ^(-56)
11. Kommo ^(-27)

✨ Best CRM Systems

Below is a more detailed list of 11 CRM systems used on sites from Belarus, ranked by their market share.

Rank	Name	Market share
1	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	81.5%
2	amoCRM Moscow, Russia A Russian cloud-based CRM solution rebranded as Kommo for the global market. 595 RUB+/user/month	7.6%
3	EnvyBox Penza, Russia A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales. 840 RUB+/month	5.4%
4	Simla.com A multi-agent CRM platform, which is also known as RetailCRM on the Russian market. $99+/month	2.2%
5	YClients Moscow, Russia A Russian cloud-based scheduling and business management software for beauty, wellness and healthcare businesses. $$$	2.2%
6	DIKIDI Kostanay, Kazakhstan A cloud appointment booking platform for beauty, medical, sports, and other service industries. Free$9+/month	1%
7	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	0.3%
8	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	0.3%
9	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	0.3%
10	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	0.3%
11	Kommo San Francisco, California, United States A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals. $15+/user/month	0.3%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 5,403 websites from Belarus.
We currently track the presence of 63 CRM systems across the web.
Of these, 11 were detected on websites from Belarus.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.