⚡ CRM in Armenia

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Armenia is a Western Asian country with a population of around 3 million people.

According to our data, customer relationship management systems are used on 1% of websites from Armenia.

Statistics based on 1K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Armenia in 2026, based on market share.

The most popular is Bitrix24 with a share of 25%, followed by Pipedrive with 25% and Brevo with 18.8%.

Bitrix24 25%
Pipedrive 25%
Brevo 18.8%
Zendesk 12.5%
Odoo 6.3%
Vcita 6.3%
YClients 6.3%

🚀 Highlights

Here is a list of the top systems that are more popular in Armenia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Bitrix24 ^(-5)
2. Pipedrive ^(-13)
5. Odoo ^(-3)
6. Vcita ^(-7)
7. YClients ^(-29)

✨ Best CRM Systems

Below is a more detailed list of 7 CRM systems used on sites from Armenia, ranked by their market share.

Rank	Name	Market share
1	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	25%
2	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	25%
3	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	18.8%
4	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	12.5%
5	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	6.3%
6	Vcita Bellevue, Washington, United States A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments. $35+/month	6.3%
7	YClients Moscow, Russia A Russian cloud-based scheduling and business management software for beauty, wellness and healthcare businesses. $$$	6.3%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 1,550 websites from Armenia.
We currently track the presence of 63 CRM systems across the web.
Of these, 7 were detected on websites from Armenia.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.