⚡ CRM in Nigeria

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Nigeria is a West African country with a population of over 226 million people.

According to our data, customer relationship management systems are used on 1.2% of websites from Nigeria.

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Nigeria in 2026, based on market share.

The most popular is Zendesk with an impressive share of 39.5%, followed by Brevo with 31.6% and Zoho CRM with 7.9%.

Zendesk 39.5%
Brevo 31.6%
Zoho CRM 7.9%
HubSpot CRM 5.3%
Bitrix24 5.3%
Odoo 5.3%
ActiveCampaign 2.6%
Zoho CRM Plus 2.6%
Zoko 2.6%

🚀 Highlights

Here is a list of the top systems that are more popular in Nigeria than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Brevo ^(-1)
3. Zoho CRM ^(-7)
5. Bitrix24 ^(-1)
6. Odoo ^(-2)
8. Zoho CRM Plus ^(-43)
9. Zoko ^(-21)

✨ Best CRM Systems

Below is a more detailed list of 9 CRM systems used on sites from Nigeria, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	39.5%
2	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	31.6%
3	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	7.9%
4	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	5.3%
5	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	5.3%
6	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	5.3%
7	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	2.6%
8	Zoho CRM Plus Chennai, India A CRM bundle that combines products for managing sales automation, marketing, project management, social media, and help desk. $69/user/month	2.6%
9	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	2.6%

👉 See Also

🌎 CRM in other countries

Data is based on the analysis of 3,135 websites from Nigeria.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.