Customer Review Platforms Ranked #26–#35 in Japan by Market Share (2026)

📈 Customer Review Platforms Ranked #26–#35 in Japan

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Japan is an East Asian country with a population of around 125 million people.

Statistics based on 179K+ analyzed websites. About this data

The following list shows the customer review platforms ranked from 26th to 35th out of 35 used on websites in Japan.

Rank	Name	Market share
26	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	0.2%
27	SmartCustomer Menlo Park, California, United States A consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams. $200+/month	0.1%
28	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.1%
29	Restaurant Guru Road Town, British Virgin Islands A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat. Free	0.07%
30	Birdeye Palo Alto, California, United States An agentic customer experience and marketing platform designed for multi-location businesses to manage online presence, reputation, and customer interactions. $299+/month	0.07%
31	Airbnb San Francisco, California, United States An online marketplace that enables users to book short-term accommodations, including homes, apartments, and hotels offered by hosts worldwide. Free$$$	0.07%
32	Gartner Peer Insights Stamford, Connecticut, United States A leading research and advisory company that provides analysis, insights, and advice for businesses. Free$$$	0.07%
33	Testimonial Santa Clara, California, United States A tool for requesting and displaying customer testimonials on business websites. Free$25+/month	0.07%
34	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	0.07%
35	JustReview Krakow, Poland Allows users to collect reviews from different sources and embed them on their websites using different widgets: badge, testimonials, review counter, stars and more. Free€9+/month	0.07%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 179,544 websites from Japan.
We currently track the presence of 79 customer review platforms across the web.
Of these, 35 were detected on websites from Japan.
Statistics were last calculated on August 13, 2026.
For more details, see our methodology and disclaimer.