📈 Customer Review Platforms Ranked #26–#40 in Japan

See the Top 25

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Japan is an East Asian country with a population of around 125 million people.

Statistics based on 210K+ analyzed websites. About this data

The following list shows the customer review platforms ranked from 26th to 40th out of 40 used on websites in Japan.

RankNameMarket share
26
Restaurant Guru
Road Town, British Virgin Islands

A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat.

Free
27
Better Business Bureau
Arlington, Virginia, United States

An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.

Free$510+/year
28
AiTrillion
Claymont, Delaware, United States

An all-in-one marketing platform with tools for email marketing, SMS, loyalty rewards, reviews, automation and integration with Shopify, Magento and WooCommerce.

Free$99+/month
29
Clutch
Washington, DC, United States

A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research.

Free$499+/year
30
SmartCustomer
Menlo Park, California, United States

A consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams.

$200+/month
31
ProvenExpert
Berlin, Germany

A customer feedback management solution that combines online reviews, customer surveys, and reputation monitoring in one platform.

Free$49.99+/month
⏳
Hotels.com
Seattle, Washington, United States

An online travel agency and accommodation booking platform owned by Expedia Group.
33
Testimonial
Santa Clara, California, United States

A testimonial collection and display platform that enables businesses to collect video and text testimonials and manage social proof.

Free$30+/month
⏳
Expedia
Seattle, Washington, United States

An online travel platform for searching and booking flights, hotels, rental cars, and activities.
35
Senja
London, United Kingdom

A testimonial management tool that automates requests for customer feedback and helps businesses organize and publish testimonials.

Free$29+/month
36
Airbnb
San Francisco, California, United States

An online marketplace that enables users to book short-term accommodations, including homes, apartments, and hotels offered by hosts worldwide.

Free$$$
37
Feefo
Petersfield, Hampshire, United Kingdom

A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers.

£149+/month
38
Birdeye
Palo Alto, California, United States

An agentic customer experience and marketing platform designed for multi-location businesses to manage online presence, reputation, and customer interactions.

$299+/month
39
Gartner Peer Insights
Stamford, Connecticut, United States

A leading research and advisory company that provides analysis, insights, and advice for businesses.

Free$$$
40
JustReview
Krakow, Poland

A review aggregation service that collects customer reviews from over 30 online sources and provides embeddable widgets for displaying them on websites.

Free€9+/month

👉 See Also

🗃️ About This Data