📈 Customer Support Technologies Ranked #26–#34 in Brazil

See the Top 25

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Brazil is a South American country with a population of around 217 million people.

The following list shows the customer support technologies ranked from 26th to 34th out of 34 used on websites in Brazil.

RankNameMarket share
26
Ada
Toronto, Ontario, Canada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

$$$
27
Nice CXone
Hoboken, New Jersey, United States

An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

$71+/user/month
28
Jira Service Management
Sydney, Australia

A service management solution developed by Atlassian for IT and service teams.

29
Intercom Help Center
San Francisco, California, United States

Allows users to publish articles that enable customers to self-serve and find support 24/7.

$39+/month
30
HappyFox
Irvine, California, United States

A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

$29+/agent/month
31
Meiqia
Beijing, China

A Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions.

Free1,888 CNY+/seat/year
32
Zoho Desk
Chennai, India

A help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

Free$9+/user/month
33
Acquire
San Francisco, California, United States

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

$$$
34
Spiceworks Cloud Help Desk
Austin, Texas, United States

A help desk with basic functionality available for free (ad-supported).

Free$5/seat/month

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