Customer Support Technologies Ranked #26–#34 in Ireland by Market Share (2026)

📈 Customer Support Technologies Ranked #26–#34 in Ireland

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Ireland is a Western European country with a population of over 5.1 million people.

Statistics based on 16K+ analyzed websites. About this data

The following list shows the customer support technologies ranked from 26th to 34th out of 34 used on websites in Ireland.

Rank	Name	Market share
26	Daktela Prague, Czech Republic A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module. €30+/user/month	0.2%
27	Customerly Dublin, Ireland An AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents. $19+/seat/month	0.2%
28	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.2%
29	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.2%
30	Featurebase Tallinn, Estonia A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform. Free$37+/seat/month	0.2%
31	Freshservice San Mateo, California, United States A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system. $19+/agent/month	0.2%
32	Kayako Austin, Texas, United States A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform. $39+/agent/month	0.2%
33	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.2%
34	TOPdesk Delft, Netherlands A Dutch enterprise service management solution with a focus on IT Service Management. $76+/agent/month	0.2%

👉 See Also

🌎 Customer Support in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 16,433 websites from Ireland.
We currently track the presence of 49 customer support technologies across the web.
Of these, 34 were detected on websites from Ireland.
Statistics were last calculated on September 28, 2026.
For more details, see our methodology and disclaimer.