TOPdesk

Delft, Netherlands

TOPdesk is a Dutch enterprise service management solution with a focus on IT Service Management (ITSM).

According to our data, TOPdesk ranks 31th among the customer support technologies we track.
It has 0.1% of the customer support market share and is present on 0.002% of all websites.

It is especially popular in Belgium, appearing on 0.1% of all websites in the country.

Statistics based on 4M+ analyzed websites. About this data

💸 Pricing

TOPdesk is a commercial product priced starting at $76 per agent per month with a free 30-day trial available.

Essential $76/agent/month
Engaged $109/agent/month
Excellent $155/agent/month

📊 Rankings and Market Share

⚡ Sites Powered by TOPdesk

We have data on 98 websites that use TOPdesk customer support technology. Here is a list of some of the top ranked ones.

The highest rated site using TOPdesk is uit.no.

#WebsiteRankCountryLanguage
1 uit.no #35,584 Norway Norwegian Bokmål
2 uca.ac.uk #58,022 United Kingdom English
3 hagaziekenhuis.nl #80,085 Netherlands Dutch
4 oostende.be #81,241 Belgium Dutch
5 sanday.com #93,346 Netherlands American English
6 mainfreight.com #102,228 New Zealand English
7 ocadu.ca #111,164 Canada English
8 unigarant.nl #143,320 Netherlands Dutch
9 notubiz.nl #159,708 Netherlands Dutch
10 gvdasa.com.br #161,326 Brazil Brazilian Portuguese
11 roc-nijmegen.nl #165,314 Netherlands Dutch
12 vivaqua.be #196,300 Belgium English
13 gemeentemol.be #196,806 Belgium Flemish
14 pearlandisd.org #225,617 United States American English
15 forthvalley.ac.uk #296,119 United Kingdom English
16 cohesie.org #317,982 Netherlands Dutch
17 wellingtoncdsb.ca #360,858 Canada American English
18 sint-truiden.be #372,184 Belgium Flemish
19 beringen.be #374,353 Belgium Flemish
20 aalter.be #429,617 Belgium Flemish

📈 Usage Statistics

Most of the sites that use TOPdesk:

Most of the sites using TOPdesk are from Belgium and the Netherlands.

  • Belgium 44.3%
  • Netherlands 28.9%
  • United States 4.1%
  • Brazil 3.1%
  • Denmark 3.1%
  • United Kingdom 3.1%
  • Canada 2.1%
  • Hungary 2.1%
  • Norway 2.1%
  • Other 7.1%

Most TOPdesk users speak Dutch, English, or Portuguese.

  • Dutch 65.3%
  • English 23.5%
  • Portuguese 3.1%
  • Hungarian 2%
  • Danish 2%
  • French 1%
  • Swedish 1%
  • Norwegian Bokmål 1%
  • Norwegian 1%
  • Other 0.1%

TOPdesk customer support technology is especially popular on .be, .nl, and .com top-level domains.

  • .be 43.9%
  • .nl 22.4%
  • .com 8.2%
  • .org 4.1%
  • .ac.uk 3.1%
  • .com.br 3.1%
  • .ca 2%
  • .se 2%
  • .no 2%
  • Other 9.2%

The primary market segments for websites utilizing TOPdesk include education and reference, public information, and business.

  • Education/Reference 24.3%
  • Public Information 18.9%
  • Business 16.2%
  • Marketing/Merchandising 13.5%
  • Government/Military 8.1%
  • Non-Profit/Advocacy/NGO 5.4%
  • Internet Services 2.7%
  • Health 2.7%
  • Blogs/Wiki 2.7%
  • Other 5.5%

🕵️ Similar Technologies

These are some of the best TOPdesk alternatives.

RankName
19
ServiceNow
Santa Clara, California, United States

A cloud-based enterprise platform with IT service management and helpdesk capabilities.

$$$
27
Freshservice
San Mateo, California, United States

A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system.

$19+/agent/month
29
Jira Service Management
Sydney, Australia

A service management solution developed by Atlassian for IT and service teams.
32
TeamDynamix
Columbus, Ohio, United States

A SaaS cloud platform that provides service and project management, integration and workflow, and conversational AI solutions.

$$$
34
Spiceworks Cloud Help Desk
Austin, Texas, United States

A help desk with basic functionality available for free (ad-supported).

Free$5/seat/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

Where is TOPdesk from?

TOPdesk is from Delft, Netherlands.

Can I use TOPdesk for free?

No, TOPdesk is a paid solution.

How much does TOPdesk cost?

TOPdesk is priced from $76 per agent per month for the Essential plan.

Can I try it for free?

Yes, you can try TOPdesk for free for 30 days and test all of its features.

Which country uses TOPdesk the most?

The majority of TOPdesk users are from Belgium.

Who uses TOPdesk?

According to our data, TOPdesk is used on at least 98 sites, including such established ones as uit.no, uca.ac.uk, and hagaziekenhuis.nl.

Do academic institutions use TOPdesk?

Yes. The most prominent of these are uca.ac.uk and forthvalley.ac.uk. In total, we know of 3 academic websites in the United Kingdom that use TOPdesk.

What are the alternatives to TOPdesk?

Alternatives and possible competitors to TOPdesk may include ServiceNow, Freshservice, and Jira Service Management.

🗃️ About This Data