TOPdesk

Delft, Netherlands

TOPdesk is a Dutch enterprise service management solution with a focus on IT Service Management (ITSM).

According to our data, TOPdesk ranks 39th among the customer support technologies we track.
It has 0.1% of the customer support market share and is present on 0.002% of all websites.

Statistics based on 3.6M+ analyzed websites. About this data

💸 Pricing

TOPdesk is a commercial product priced starting at $76 per agent per month with a free 30-day trial available.

Essential $76/agent/month
Engaged $109/agent/month
Excellent $155/agent/month

📊 Rankings and Market Share

⚡ Sites Powered by TOPdesk

We have data on 85 websites that use TOPdesk customer support technology. Here is a list of some of the top ranked ones.

The highest rated site using TOPdesk is uit.no.

#WebsiteRankCountryLanguage
1 uit.no #13,844 Norway Norwegian Bokmål
2 mainfreight.com #77,058 New Zealand English
3 sanday.com #92,026 Netherlands American English
4 uca.ac.uk #92,708 United Kingdom English
5 ocadu.ca #102,029 Canada English
6 gvdasa.com.br #118,614 Brazil Brazilian Portuguese
7 notubiz.nl #123,158 Netherlands Dutch
8 hagaziekenhuis.nl #155,387 Netherlands Dutch
9 uwslondon.ac.uk #325,537 United Kingdom British English
10 pearlandisd.org #331,364 United States American English
11 cohesie.org #332,003 Germany Dutch
12 gemeentemol.be #361,853 Belgium Flemish
13 wellingtoncdsb.ca #413,876 Canada American English
14 oudenburg.be #417,135 Belgium Flemish
15 roc-nijmegen.nl #439,123 Netherlands Dutch
16 servimed.com.br #469,794 Brazil Brazilian Portuguese
17 sint-truiden.be #491,077 Belgium Flemish
18 construsoft.com #507,342 Netherlands English
19 beringen.be #516,214 Belgium Flemish
20 logic4.nl #536,920 Netherlands Dutch

📈 Usage Statistics

Most of the sites that use TOPdesk:

Most of the sites using TOPdesk are from Belgium and the Netherlands.

  • Belgium 45.2%
  • Netherlands 27.4%
  • United Kingdom 4.8%
  • United States 4.8%
  • Brazil 3.6%
  • Denmark 3.6%
  • Canada 2.4%
  • Sweden 2.4%
  • Germany 1.2%
  • Other 4.6%

Most TOPdesk users speak Dutch, English, or Portuguese.

  • Dutch 70.6%
  • English 20%
  • Portuguese 3.5%
  • Danish 2.4%
  • Swedish 1.2%
  • Hungarian 1.2%
  • Norwegian Bokmål 1.2%

TOPdesk customer support technology is especially popular on .be, .nl, and .com top-level domains.

  • .be 44.7%
  • .nl 24.7%
  • .com 5.9%
  • .org 4.7%
  • .ac.uk 3.5%
  • .com.br 3.5%
  • .ca 2.4%
  • .se 2.4%
  • .dk 2.4%
  • Other 5.8%

The primary market segments for websites utilizing TOPdesk include education and reference, marketing and merchandising, and public information.

  • Education/Reference 31%
  • Marketing/Merchandising 17.2%
  • Public Information 17.2%
  • Business 10.3%
  • Non-Profit/Advocacy/NGO 6.9%
  • Internet Services 3.4%
  • Health 3.4%
  • Blogs/Wiki 3.4%
  • Sports 3.4%
  • Other 3.8%

🕵️ Similar Technologies

These are some of the best TOPdesk alternatives.

RankName
22
ServiceNow
Santa Clara, California, United States

A cloud-based enterprise platform with IT service management and helpdesk capabilities.

$$$
29
Freshservice
San Mateo, California, United States

A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system.

$19+/agent/month
33
Jira Service Management
Sydney, Australia

A service management solution developed by Atlassian for IT and service teams.
38
TeamDynamix
Columbus, Ohio, United States

A SaaS cloud platform that provides service and project management, integration and workflow, and conversational AI solutions.

$$$
42
Spiceworks Cloud Help Desk
Austin, Texas, United States

A help desk with basic functionality available for free (ad-supported).

Free$5/seat/month

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💬 Frequently Asked Questions

Where is TOPdesk's headquarters?

TOPdesk is located in Delft, Netherlands.

Can I use TOPdesk for free?

No, TOPdesk is a paid solution.

How much does TOPdesk cost?

TOPdesk is priced from $76 per agent per month for the Essential plan.

Can I try it for free?

Yes, you can try TOPdesk for free for 30 days and test all of its features.

Which country uses TOPdesk the most?

The majority of TOPdesk users are from Belgium.

Who uses TOPdesk?

According to our data, TOPdesk is used on at least 85 sites, including such established ones as uit.no, mainfreight.com, and sanday.com.

Do academic institutions use TOPdesk?

Yes. The most prominent of these are uca.ac.uk and uwslondon.ac.uk. In total, we know of 3 academic websites in the United Kingdom that use TOPdesk.

What are the alternatives to TOPdesk?

Alternatives and possible competitors to TOPdesk may include ServiceNow, Freshservice, and Jira Service Management.

🗃️ About This Data