🆚 Jira Service Management vs. TOPdesk

Statistics based on 3.8M+ analyzed websites. About this data
Jira Service Management
TOPdesk

Type

Customer support technology
Customer support technology

About

Jira Service Management is a service management solution developed by Atlassian for IT and service teams.

TOPdesk is a Dutch enterprise service management solution with a focus on IT Service Management (ITSM).

Headquarters

Sydney, Australia
Delft, Netherlands

Website

atlassian.com #165
topdesk.com/en/ #196,022

Pricing

Free version ❌Free 30-day trial
Essential $76/agent/month
Engaged $109/agent/month
Excellent $155/agent/month

Categories

Customer Support › Rank #36
Customer Support › Rank #39

Popularity

Determined by the number of sites using each technology.

Jira Service Management customer support technology is 1.5 times more popular than TOPdesk.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Jira Service Management is more popular in Germany, the United States, and the United Kingdom, while TOPdesk is more popular in Belgium, the Netherlands, and Brazil.
Belgium
Germany
Netherlands
United States
United Kingdom
Canada
Australia
Brazil
France
Austria

Popularity by domain category

Determined by the number of sites in each category.

Jira Service Management is more popular among sites focused on business, Internet services, and online shopping, while TOPdesk is more commonly used on education and reference, marketing and merchandising, and public information sites.
Business
Education/Reference
Marketing/Merchandising
Public Information
Internet Services
Online Shopping
Fashion/Beauty
Software/Hardware
Government/Military
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,862
#12,670
#27,636
#70,707
#72,355
View more ➝
Name
Rank
#13,844
#77,058
#92,026
#92,708
#102,029
View more ➝

See also

🗃️ About This Data