🆚 Jira Service Management vs. TOPdesk

Statistics based on 3.3M+ analyzed websites. About this data
Jira Service Management
TOPdesk

Type

Customer support technology
Customer support technology

About

Jira Service Management is a service management solution developed by Atlassian for IT and service teams.

TOPdesk is a Dutch enterprise service management solution with a focus on IT Service Management (ITSM).

Headquarters

Sydney, Australia
Delft, Netherlands

Website

atlassian.com #165
topdesk.com/en/ #196,022

Pricing

Free version ❌Free 30-day trial
Essential$76/agent/month
Engaged$109/agent/month
Excellent$155/agent/month

Categories

Customer Support › Rank #32
Customer Support › Rank #39

Popularity

Determined by the number of sites using each technology.

Jira Service Management customer support technology is 1.6 times more popular than TOPdesk.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Jira Service Management is more popular in Germany, the United States, and Canada, while TOPdesk is more popular in Belgium, the Netherlands, and Denmark.
Germany
Belgium
Netherlands
United States
Canada
United Kingdom
Australia
Switzerland
Brazil
Denmark

Awards

Popularity by domain category

Determined by the number of sites in each category.

Jira Service Management is more popular among sites focused on business, online shopping, and Internet services, while TOPdesk is more commonly used on marketing and merchandising, education and reference, and public information sites.
Business
Marketing/Merchandising
Education/Reference
Online Shopping
Public Information
Internet Services
Fashion/Beauty
Travel
Finance/Banking
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,862
#12,670
#70,707
#72,355
#88,754
View more ➝
Name
Rank
#12,047
#13,844
#77,058
#92,026
#92,708
View more ➝

See also

🗃️ About This Data