🆚 ServiceNow vs. TOPdesk
- 📈 ServiceNow is five times more popular than TOPdesk.
- 🌎 ServiceNow is more popular in the United States, the United Kingdom, and Australia.
- 🌍 TOPdesk is more popular in Belgium and the Netherlands.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Customer support technology
Customer support technology
About
ServiceNow is a cloud-based enterprise platform with IT service management and helpdesk capabilities.
TOPdesk is a Dutch enterprise service management solution with a focus on IT Service Management (ITSM).
Headquarters
Santa Clara, California, United States
Delft, Netherlands
Pricing
Free version ❌
Custom
Free version ❌Free 30-day trial
Essential$76/agent/month
Engaged$109/agent/month
Excellent$155/agent/month
Categories
Popularity
Determined by the number of sites using each technology.
ServiceNow customer support technology is 5 times more popular than TOPdesk.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
ServiceNow is more popular in the United States, the United Kingdom, and Australia, while TOPdesk is more popular in Belgium and the Netherlands.
United States
Belgium
Netherlands
United Kingdom
Australia
Canada
Brazil
Norway
Switzerland
Germany
Awards
- ⭐ 4th most popular in the United States in the Issue Tracking category.
- 🔥 14th most popular in the United States in the Customer Support category.
- ⭐ 6th most popular in Belgium in the Customer Support category.
- ⭐ 10th most popular in the Netherlands in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
ServiceNow is more popular among sites focused on business, education and reference, and software and hardware, while TOPdesk is more commonly used on public information sites.
Business
Education/Reference
Software/Hardware
Internet Services
Marketing/Merchandising
Health
Finance/Banking
Public Information
Online Shopping
Games
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Jira Service Management🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.