🆚 GLPI vs. TOPdesk
- 📈 TOPdesk is noticeably more popular than GLPI.
- 🌍 TOPdesk is more popular in Belgium, the Netherlands, and the United Kingdom.
- 🌎 GLPI is more popular in Brazil, the United States, and Colombia.
Type
About
GLPI is an open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.
It combines incident, problem, request, and change management with an asset database that records relationships between hardware, software, and licenses, supports SLAs, custom forms, knowledge base and self-service portals, provides dashboards and reporting, manages contracts and suppliers, and can be extended through plugins.
TOPdesk is a Dutch enterprise service management solution with a focus on IT Service Management (ITSM).
Headquarters
Pricing
(500 assets, 10 IT agents)€100/month
(5K assets, 50 IT agents)€300/year
(more than 5K assets and 50 IT agents)€1,000/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 6th most popular in Belgium in the Customer Support category.
- ⭐ 10th most popular in the Netherlands in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Zendesk
Zammad
Jira Service Management
Freshservice🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.