📈 Customer Support Technologies Ranked #26–#30 in India

See the Top 25

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

India is a South Asian country with a population of over 1.4 billion people.

The following list shows the customer support technologies ranked from 26th to 30th out of 30 used on websites in India.

RankNameMarket share
26
Kayako
Austin, Texas, United States

A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

$39+/agent/month
27
Jira Service Management
Sydney, Australia

A service management solution developed by Atlassian for IT and service teams.
-
Featurebase
Tallinn, Estonia

A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform.

Free$37+/seat/month
29
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
-
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year

👉 See Also

Data is based on the analysis of 67,209 websites from India.
Statistics were last calculated on .
For details, see our methodology and disclaimer.