Customer Feedback Tools Ranked #26–#47 in China by Market Share (2026)

📈 Customer Feedback Tools Ranked #26–#47 in China

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

China is an East Asian country with a population of around 1.4 billion people.

Statistics based on 64K+ analyzed websites. About this data

The following list shows the customer feedback tools ranked from 26th to 47th out of 47 used on websites in China.

Rank	Name	Market share
26	Tally Ghent, Belgium A freemium online form builder with a text document-style editor that lets users create and publish surveys, sign-up forms, payment and checkout forms, and other data collection pages without coding. Free$29+/month	0.2%
27	JotForm San Francisco, California, United States An online form builder that enables users to create, customize, share, and manage web forms, surveys, and data collection tools without coding. Free$39+/month	0.2%
28	Survicate Warsaw, Poland A customer feedback platform that covers all types of surveys, from NPS and CSAT to feedback buttons for collecting continuous feedback. Free$89+/month	0.2%
29	123 Form Builder Online form builder for creating forms and surveys with 3000+ form templates and 45+ integrations with third-party tools including Salesforce, Zendesk, PayPal, Zapier, Mailchimp, HubSpot, and Marketo. Free$37+/month	0.1%
30	Productboard Raleigh, North Carolina, United States A customer-centric product management platform that helps teams prioritize features, organize feedback, and plan roadmaps based on user needs and business goals. Free$25+/maker/month	0.1%
31	Cognito Forms Columbia, South Carolina, United States An online form builder with workflow automation that allows users to quickly create forms, add them to their website, and collect and process submissions. Free$19+/month	0.1%
32	Senja London, United Kingdom A testimonial management tool that automates requests for customer feedback and helps businesses organize and publish testimonials. Free$29+/month	0.1%
33	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.1%
34	Paperform Summer Hill, New South Wales, Australia An online form builder that helps users create automated forms, surveys, bookings, payments, eSignatures and other data collection workflows without coding. Free$29+/month	0.1%
35	RaveCapture Birmingham, Alabama, United States A review and user-generated content platform for e-commerce businesses that automates collection, management, and display of product reviews, photos, and videos. Free$99+/month	0.06%
36	Zoho Survey Chennai, India An online survey form builder that enables organizations to create, distribute, and analyze feedback through customizable questionnaires. Free$9+/month	0.06%
37	User Feedback West Palm Beach, Florida, United States A WordPress plugin for creating feedback forms, user surveys, and polls, available in lite and premium versions. FreeOpen source$49.50+/year	0.06%
38	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	0.06%
39	Userback Brisbane, Australia A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams. Free$9+/month	0.06%
40	Visual Form Builder McCalla, Alabama, United States A plugin that allows you to build and manage all kinds of forms for your WordPress website in one place. FreeOpen source$29	0.06%
41	Riddle Saarbrücken, Germany A quiz maker and engagement platform used to create interactive content such as quizzes, polls, surveys, score predictors, and leaderboards. €69+/month	0.06%
42	Formstack Fishers, Indiana, United States A data capture and activation platform offering a drag-and-drop form builder, digital signature collection, an open API, and seamless integrations with 250+ leading software tools. $99+/month	0.06%
43	GetFeedback San Mateo, California, United States A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps. $$$	0.06%
44	UserVoice Raleigh, North Carolina, United States A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues. $16,000+/year	0.06%
45	Pendo Raleigh, North Carolina, United States A product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications. Free$8,000+/year	0.06%
46	Maze Menlo Park, California, United States A continuous product discovery platform that allows product teams to collect and consume user insights. Free$99+/month	0.06%
47	Formspark Gembloux, Belgium A customizable form backend that allows you to collect form submissions on static websites. Free$25	0.06%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 64,974 websites from China.
We currently track the presence of 90 feedback tools across the web.
Of these, 47 were detected on websites from China.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.