⚡ Customer Feedback Tools in Ghana

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Ghana is a West African country with a population of over 34 million people.

According to our statistics, customer feedback tools are used on 28.8% of websites from Ghana.

Statistics based on 713 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top feedback tools in Ghana in 2026, based on market share.

The most popular is Contact Form 7, which dominates the market with an overwhelming 76.1% share.
It is followed by Google Forms with 11.7% and WPForms with 8.3%.

Contact Form 7 76.1%
Google Forms 11.7%
WPForms 8.3%
Hotjar 2.4%
JotForm 2.4%
Gravity Forms 2%
Formidable Forms 2%
MetForm 1.5%
HubSpot Forms 1%
Mouseflow 1%
Microsoft Forms 0.5%
Zoho Forms 0.5%
Lucky Orange 0.5%
Cognito Forms 0.5%
UserReport 0.5%

🚀 Highlights

Here is a list of the top tools that are more popular in Ghana than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Google Forms ^(-3)
3. WPForms ^(-1)
5. JotForm ^(-6)
8. MetForm ^(-5)
10. Mouseflow ^(-4)
11. Microsoft Forms ^(-11)
12. Zoho Forms ^(-11)
14. Cognito Forms ^(-15)
15. UserReport ^(-31)
17. Medallia ^(-11)

✨ Best Feedback Tools

Below is a more detailed list of 18 feedback tools used on sites from Ghana, ranked by their market share.

Rank	Name	Market share
1	Contact Form 7 Fukuoka, Japan A free WordPress plugin that allows users to create and customize contact forms and other types of forms for their websites. FreeOpen source	76.1%
2	Google Forms Mountain View, California, United States A cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time. Free$7+/user/month	11.7%
3	WPForms West Palm Beach, Florida, United States A WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms without coding. FreeOpen source$49.50+/year	8.3%
4	Hotjar St. Julian's, Malta A web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback. Free$49+/month	2.4%
5	JotForm San Francisco, California, United States An online form builder that enables users to create, customize, share, and manage web forms, surveys, and data collection tools without coding. Free$39+/month	2.4%
6	Gravity Forms Virginia Beach, Virginia, United States A WordPress plugin that enables site owners to create and manage online forms for collecting data directly within WordPress websites. $59+/year	2%
7	Formidable Forms Riverton, Utah, United States A forms plugin for WordPress that provides a drag-and-drop builder to create contact forms, surveys, quizzes, payment and calculator forms, user registration, and custom data-driven applications without coding. FreeOpen source$39.50+/year	2%
8	MetForm Dhaka, Bangladesh A drag-and-drop WordPress form builder plugin for Elementor that lets users visually design custom forms without coding. FreeOpen source$39+/year	1.5%
9	HubSpot Forms Cambridge, Massachusetts, United States An online form builder included in HubSpot Marketing Hub that lets users create and embed custom lead capture and contact forms without coding. Free$20+/seat/month	1%
10	Mouseflow Copenhagen, Denmark A behavior analytics platform designed to help businesses understand and enhance user experience and conversion rates on their websites. Free$39+/month	1%
11	Microsoft Forms Redmond, Washington, United States A web-based app that lets individuals, small businesses, schools, and government organizations easily create surveys, quizzes, polls, and other types of forms. Free$19.99+/year	0.5%
12	Zoho Forms Chennai, India An online form builder that enables users to create, share, and collect data through customizable forms, available as a web application and mobile apps for iOS and Android. Free$12+/month	0.5%
13	Lucky Orange Overland Park, Kansas, United States A website analytics tool that helps track and visualize user behavior with heatmaps, session recordings, and surveys. Free$39+/month	0.5%
14	Cognito Forms Columbia, South Carolina, United States An online form builder with workflow automation that allows users to quickly create forms, add them to their website, and collect and process submissions. Free$19+/month	0.5%
15	UserReport Copenhagen, Denmark A freemium set of user engagement tools that help you conduct online surveys and understand user satisfaction. Free$$$	0.5%
16	Ninja Forms Cleveland, Tennessee, United States A WordPress form builder with 28+ free drag-and-drop form fields, default values, calculations, customizable success messages and more. FreeOpen source$59.40+/year	0.5%
17	Medallia San Francisco, California, United States A customer experience management platform that helps companies listen, understand, and take action on employee feedback. $20,000+/year	0.5%
18	Forminator Melbourne, Australia A WordPress plugin for creating forms, surveys, quizzes, and polls that includes PDF generation, Stripe subscriptions, and e-signature support in the Pro version. FreeOpen source$3+/month	0.5%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 713 websites from Ghana.
We currently track the presence of 90 feedback tools across the web.
Of these, 18 were detected on websites from Ghana.
Statistics were last calculated on May 14, 2026.
For more details, see our methodology and disclaimer.