Customer Feedback Tools Ranked #26–#50 in Italy by Market Share (2026)

📈 Customer Feedback Tools Ranked #26–#50 in Italy

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Italy is a Southern European country with a population of around 59 million people.

Statistics based on 89K+ analyzed websites. About this data

The following list shows the customer feedback tools ranked from 26th to 50th out of 62 used on websites in Italy.

Rank	Name	Market share
26	Microsoft Forms Redmond, Washington, United States A web-based app that lets individuals, small businesses, schools, and government organizations easily create surveys, quizzes, polls, and other types of forms. Free$19.99+/year	0.08%
27	Formspree Austin, Texas, United States A forms-as-a-service provider that allows you to handle form submissions without the need for a backend server. Free$15+/month	0.06%
28	GetFeedback San Mateo, California, United States A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps. $$$	0.05%
29	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	0.04%
30	User Feedback West Palm Beach, Florida, United States A WordPress plugin for creating feedback forms, user surveys, and polls, available in lite and premium versions. FreeOpen source$49.50+/year	0.04%
31	VideoAsk Barcelona, Spain An interactive video tool that allows businesses to create asynchronous video conversations and collect video, audio, or text responses from their audiences. Free$30+/month	0.04%
32	FormAssembly Bloomington, Indiana, United States A form-based data collection platform offering a visual form builder, PDF-to-web form conversion, digital signatures, and numerous integrations. $83+/month	0.04%
33	LimeSurvey Hamburg, Germany An open-source online survey software written in PHP that enables users to create, publish, and analyze web-based surveys, questionnaires, and polls on their own servers or via cloud editions. FreeOpen source€34+/month	0.03%
34	Alchemer Louisville, Colorado, United States An online survey platform with workflow automation and over 400 integrations. $55+/user/month	0.03%
35	Cognito Forms Columbia, South Carolina, United States An online form builder with workflow automation that allows users to quickly create forms, add them to their website, and collect and process submissions. Free$19+/month	0.03%
36	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	0.03%
37	Pendo Raleigh, North Carolina, United States A product experience and digital adoption platform that collects data, analyzes user behavior, delivers in-app guidance, and gathers feedback. Free$8,000+/year	0.02%
38	Survio Brno, Czech Republic An online survey system for the preparation of questionnaires, data collection and analysis and sharing the results. €20+/month	0.02%
39	Icegram Collect Covina, California, United States A form and lead management plugin for WordPress with pre-built forms, captchas, and workflow automations. FreeOpen source$129+/year	0.02%
40	Maze A continuous product discovery platform that empowers product teams to collect and consume user insights.	0.02%
41	Paperform Summer Hill, New South Wales, Australia An online form builder that helps users create automated forms, surveys, bookings, payments, eSignatures and other data collection workflows without coding. Free$29+/month	0.02%
42	Userback Brisbane, Australia A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams. Free$9+/month	0.02%
43	Feedbackify London, United Kingdom A website feedback solution that lets businesses collect and manage user feedback directly on their sites using customizable surveys and embedded widgets. $19/month	0.01%
44	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.01%
45	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.01%
46	Marker.io Brussels, Belgium A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages. $59+/month	0.01%
47	Senja London, United Kingdom A free tool to automate your testimonial and case study collection. Free$29+/month	0.01%
48	Fillout Beaverton, Oregon, United States A no-code builder for forms, scheduling, and workflows. Free$15+/month	0.01%
49	Testimonial Santa Clara, California, United States A tool for requesting and displaying customer testimonials on business websites. Free$25+/month	0.01%
50	UserTesting A cloud platform that allows businesses to conduct user experience research.	0.01%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 89,147 websites from Italy.
We currently track the presence of 90 feedback tools across the web.
Of these, 62 were detected on websites from Italy.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.