Customer Feedback Tools Ranked #26–#50 in Italy by Market Share (2026)

📈 Customer Feedback Tools Ranked #26–#50 in Italy

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Italy is a Southern European country with a population of around 59 million people.

Statistics based on 102K+ analyzed websites. About this data

The following list shows the customer feedback tools ranked from 26th to 50th out of 65 used on websites in Italy.

Rank	Name	Market share
26	UserVoice Raleigh, North Carolina, United States A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues. $16,000+/year	0.08%
27	Formspree Austin, Texas, United States A forms-as-a-service provider that allows you to handle form submissions without the need for a backend server. Free$15+/month	0.07%
28	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £149+/month	0.06%
29	User Feedback West Palm Beach, Florida, United States A WordPress plugin for creating feedback forms, user surveys, and polls, available in lite and premium versions. FreeOpen source$49.50+/year	0.06%
30	FormAssembly Bloomington, Indiana, United States A form-based data collection platform offering a visual form builder, PDF-to-web form conversion, digital signatures, and numerous integrations. $83+/month	0.05%
31	Cognito Forms Columbia, South Carolina, United States An online form builder with workflow automation that allows users to quickly create forms, add them to their website, and collect and process submissions. Free$19+/month	0.05%
32	VideoAsk Barcelona, Spain An interactive video tool that allows businesses to create asynchronous video conversations and collect video, audio, or text responses from their audiences. Free$30+/month	0.05%
33	GetFeedback San Mateo, California, United States A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps. $$$	0.05%
34	Paperform Summer Hill, New South Wales, Australia An online form builder that helps users create automated forms, surveys, bookings, payments, eSignatures and other data collection workflows without coding. Free$29+/month	0.04%
35	Alchemer Louisville, Colorado, United States An online survey platform with workflow automation and over 400 integrations. $55+/user/month	0.04%
36	LimeSurvey Hamburg, Germany An open-source online survey software written in PHP that enables users to create, publish, and analyze web-based surveys, questionnaires, and polls on their own servers or via cloud editions. FreeOpen source€34+/month	0.04%
37	Pendo Raleigh, North Carolina, United States A product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications. Free$8,000+/year	0.04%
38	BugHerd Melbourne, Victoria, Australia A visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context. $50+/month	0.03%
39	Userback Brisbane, Australia A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams. Free$9+/month	0.03%
40	Maze Menlo Park, California, United States A continuous product discovery platform that allows product teams to collect and consume user insights. Free$99+/month	0.03%
41	Fillout Beaverton, Oregon, United States A no-code builder for forms, scheduling, and workflows. Free$15+/month	0.03%
42	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.02%
43	Senja London, United Kingdom A testimonial management tool that automates requests for customer feedback and helps businesses organize and publish testimonials. Free$29+/month	0.02%
44	Icegram Collect Covina, California, United States A form and lead management plugin for WordPress with pre-built forms, captchas, and workflow automations. FreeOpen source$129+/year	0.02%
45	Survio Brno, Czech Republic An online survey system for the preparation of questionnaires, data collection and analysis and sharing the results. €20+/month	0.02%
46	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.01%
47	ProvenExpert Berlin, Germany A customer feedback management solution that combines online reviews, customer surveys, and reputation monitoring in one platform. Free$49.99+/month	0.01%
48	UserTesting A cloud platform that allows businesses to conduct user experience research.	0.01%
49	Marker.io Brussels, Belgium A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages. $59+/month	0.008%
50	UserReport Copenhagen, Denmark A freemium set of user engagement tools that help you conduct online surveys and understand user satisfaction. Free$$$	0.008%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 102,770 websites from Italy.
We currently track the presence of 90 feedback tools across the web.
Of these, 65 were detected on websites from Italy.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.