⚡ Live Chat Software in Ethiopia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Ethiopia is an East African country with a population of over 127 million people.

According to our data, live chat software is used on 7.1% of websites from Ethiopia.

Statistics based on 240 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Ethiopia in 2026, based on market share.

The most popular is Tawk.to, which dominates the market with an overwhelming 64.7% share.
It is followed by Gorgias with 5.9% and Tidio with 5.9%.

Tawk.to 64.7%
Gorgias 5.9%
Tidio 5.9%
Shopify Inbox 5.9%
Chaty 5.9%
JivoChat 5.9%
GetButton 5.9%

🚀 Highlights

Here is a list of the top solutions that is more popular in Ethiopia than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Gorgias ^(-6)
3. Tidio ^(-2)
5. Chaty ^(-4)
7. GetButton ^(-6)

✨ Best Live Chat Software

Below is a more detailed list of 7 live chat software solutions used on sites from Ethiopia, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	64.7%
2	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	5.9%
3	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	5.9%
4	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	5.9%
5	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	5.9%
6	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	5.9%
7	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	5.9%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 240 websites from Ethiopia.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 7 were detected on websites from Ethiopia.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.