⚡ Live Chat Software in Ethiopia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Ethiopia is an East African country with a population of over 127 million people.

According to our data, live chat software is used on 7.1% of websites from Ethiopia.

Statistics based on 325 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Ethiopia in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 43.5%, followed by Tidio with 21.7% and Chaty with 8.7%.

Tawk.to 43.5%
Tidio 21.7%
Chaty 8.7%
Call Now Button 8.7%
Help Scout 4.3%
Sprinklr 4.3%
Collect.chat 4.3%
JivoChat 4.3%

🚀 Highlights

Here is a list of the top solutions that is more popular in Ethiopia than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Tidio ^(-2)
3. Chaty ^(-6)
4. Call Now Button ^(-9)
5. Help Scout ^(-15)
6. Sprinklr ^(-52)
7. Collect.chat ^(-37)

✨ Best Live Chat Software

Below is a more detailed list of 8 live chat software solutions used on sites from Ethiopia, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	43.5%
2	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	21.7%
3	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	8.7%
4	Call Now Button Amsterdam, Netherlands A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap. FreeOpen source$49.90/year	8.7%
5	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	4.3%
6	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	4.3%
7	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	4.3%
8	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	4.3%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 325 websites from Ethiopia.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 8 were detected on websites from Ethiopia.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.