Forethought

Zendesk, San Francisco, California, United States

Forethought is an enterprise AI agent platform that automates customer support across chat, email, and voice.

It provides a multi-agent system for resolution, triage, agent assistance, knowledge discovery, and quality assurance, Autoflows for building agentic workflows in natural language, Browser Agents that operate inside browser-based systems, and a voice agent for phone support.

πŸ’Έ Pricing

Custom

⚑ Sites Using Forethought

The list of sites that use Forethought is still being compiled.
#WebsiteRankCountryLanguage
1 d2l.com #1,129 American English
2 notion.com #1,215 United States American English
3 tcgplayer.com #1,930 United States English
4 sagepub.com #6,089 United States English
5 netgear.com #12,264 American English
6 acorns.com #12,509 American English
7 recraft.ai #15,619 United States English
8 tungstenautomation.com #24,958 English
9 cotopaxi.com #26,174 United States English
10 recorrido.cl #34,177 Chile English
11 finaldraft.com #54,130 English
12 thedyrt.com #54,272 United States English
13 roomsketcher.com #62,310 Norway English
14 testwise.com #72,457 United States British English
15 birdygrey.com #86,038 United States English
16 passportglobal.com #96,358 American English
17 cyberpowerpc.com #99,176 United States American English
18 burrow.com #104,426 United States English
19 pulsetto.tech #112,149 United States English
20 swaroopch.com #115,993 United States English

πŸ“ˆ Usage Statistics

Statistics for Forethought are still being collected.

Most of the sites that use Forethought:

Most of the sites using Forethought are from the United States, Canada, and Australia.

  • United States 62.1%
  • Canada 14.6%
  • Australia 11.7%
  • United Kingdom 3.2%
  • Germany 1%
  • Italy 1%
  • France 0.6%
  • New Zealand 0.6%
  • Norway 0.6%
  • Other 4.6%

Most Forethought users speak English.

  • English 98.3%
  • German 0.3%
  • Spanish 0.2%
  • Italian 0.2%
  • Japanese 0.2%
  • Indonesian 0.2%
  • Czech 0.2%
  • Thai 0.2%
  • Danish 0.2%
  • Norwegian BokmΓ₯l 0.2%

The Forethought live chat software is especially popular on .org, .com, and .ca top-level domains.

  • .org 57.6%
  • .com 20%
  • .ca 5%
  • .org.au 2.7%
  • .net 2.2%
  • .site 2.2%
  • .com.au 1.7%
  • .us 1.2%
  • .co.uk 0.7%
  • Other 6.7%

The primary market segments for websites utilizing Forethought include education and reference, non-profit, advocacy and NGO, and business.

  • Education/Reference 20.4%
  • Non-Profit/Advocacy/NGO 20.4%
  • Business 15.3%
  • Health 6.6%
  • Marketing/Merchandising 5.8%
  • Software/Hardware 4.4%
  • Online Shopping 3.6%
  • Public Information 2.9%
  • Sports 2.9%
  • Other 17.7%

πŸ•΅οΈ Similar Technologies

These are some of the best Forethought alternatives.

RankName
93
Boost.ai
Sandnes, Norway

An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support.

$$$
103
IBM watsonx Assistant
Armonk, New York, United States

An enterprise conversational AI platform used to build and deploy branded virtual assistants.

$530+/month
110
Dialpad
San Ramon, California, United States

Agentic AI-powered contact center software that combines customer service, outbound sales, and unified communications in a single platform.

$15+/user/month
120
Twilio Flex
San Francisco, California, United States

A programmable cloud contact center platform built on Twilio's communication APIs for voice, messaging, and digital channels.

$35+/user/month
131
Netomi
San Francisco, California, United States

An enterprise agentic AI platform for customer experience that automates service across chat, email, voice, SMS, and social media.

$$$

πŸ†š Compare Alternatives

Compare Forethought to…

πŸ’¬ Frequently Asked Questions

What is the company behind Forethought?

Forethought is owned by Zendesk, Inc., headquartered in San Francisco, California, United States.

Which country uses Forethought the most?

The majority of Forethought users are from the United States.

Who uses Forethought?

According to our data, Forethought is used on hundreds of sites, including such established ones as d2l.com, notion.com, and tcgplayer.com.

How does Forethought compare to its competitors?

Forethought is a moderately popular live chat software solution, ranking ahead of 81 other live chat software we track.

What are the alternatives to Forethought?

Alternatives and possible competitors to Forethought may include Boost.ai, IBM watsonx Assistant, and Netomi.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data