Forethought
Forethought is an enterprise AI agent platform that automates customer support across chat, email, and voice.
It provides a multi-agent system for resolution, triage, agent assistance, knowledge discovery, and quality assurance, Autoflows for building agentic workflows in natural language, Browser Agents that operate inside browser-based systems, and a voice agent for phone support.
- π Website
- π Links
πΈ Pricing
β‘ Sites Using Forethought
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #1,129 | American English | ||
| 2 | #1,215 | United States | American English | |
| 3 | #1,930 | United States | English | |
| 4 | #6,089 | United States | English | |
| 5 | #12,264 | American English | ||
| 6 | #12,509 | American English | ||
| 7 | #15,619 | United States | English | |
| 8 | #24,958 | English | ||
| 9 | #26,174 | United States | English | |
| 10 | #34,177 | Chile | English | |
| 11 | #54,130 | English | ||
| 12 | #54,272 | United States | English | |
| 13 | #62,310 | Norway | English | |
| 14 | #72,457 | United States | British English | |
| 15 | #86,038 | United States | English | |
| 16 | #96,358 | American English | ||
| 17 | #99,176 | United States | American English | |
| 18 | #104,426 | United States | English | |
| 19 | #112,149 | United States | English | |
| 20 | #115,993 | United States | English |
π Usage Statistics
Most of the sites that use Forethought:
- are located in the United States
- have content in English
- use the .org domain extension
- fall into the Education/Reference category.
Most of the sites using Forethought are from the United States, Canada, and Australia.
- United States 62.1%
- Canada 14.6%
- Australia 11.7%
- United Kingdom 3.2%
- Germany 1%
- Italy 1%
- France 0.6%
- New Zealand 0.6%
- Norway 0.6%
- Other 4.6%
Most Forethought users speak English.
- English 98.3%
- German 0.3%
- Spanish 0.2%
- Italian 0.2%
- Japanese 0.2%
- Indonesian 0.2%
- Czech 0.2%
- Thai 0.2%
- Danish 0.2%
- Norwegian BokmΓ₯l 0.2%
The Forethought live chat software is especially popular on .org, .com, and .ca top-level domains.
- .org 57.6%
- .com 20%
- .ca 5%
- .org.au 2.7%
- .net 2.2%
- .site 2.2%
- .com.au 1.7%
- .us 1.2%
- .co.uk 0.7%
- Other 6.7%
The primary market segments for websites utilizing Forethought include education and reference, non-profit, advocacy and NGO, and business.
- Education/Reference 20.4%
- Non-Profit/Advocacy/NGO 20.4%
- Business 15.3%
- Health 6.6%
- Marketing/Merchandising 5.8%
- Software/Hardware 4.4%
- Online Shopping 3.6%
- Public Information 2.9%
- Sports 2.9%
- Other 17.7%
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π¬ Frequently Asked Questions
What is the company behind Forethought?
Forethought is owned by Zendesk, Inc., headquartered in San Francisco, California, United States.
Which country uses Forethought the most?
The majority of Forethought users are from the United States.
Who uses Forethought?
According to our data, Forethought is used on hundreds of sites, including such established ones as d2l.com,
notion.com, and
tcgplayer.com.
How does Forethought compare to its competitors?
Forethought is a moderately popular live chat software solution, ranking ahead of 81 other live chat software we track.
What are the alternatives to Forethought?
Alternatives and possible competitors to Forethought may include Boost.ai,
IBM watsonx Assistant, and
Netomi.
π See Also
ποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
Zendesk acquires agentic customer service startup Forethought

