🆚 Forethought vs. UJET

Statistics for Forethought are still being collected and do not yet reflect its full market share.
Statistics for UJET are still being collected and do not yet reflect its full market share.

Type

Live chat software
Contact center platform

About

Forethought is an enterprise AI agent platform that automates customer support across chat, email, and voice.

It provides a multi-agent system for resolution, triage, agent assistance, knowledge discovery, and quality assurance, Autoflows for building agentic workflows in natural language, Browser Agents that operate inside browser-based systems, and a voice agent for phone support.

UJET is an AI-powered cloud contact center platform built for omnichannel voice and digital engagement.

It provides Agentic Experience Orchestration (AXO), a solution that unifies customer conversations, business context, and workflow execution across virtual agents, live assist, and computer-using agent workflows.

Read more…

Headquarters

San Francisco, California, United States
San Francisco, California, United States

Website

Pricing

Free version ❌
Custom
Free version ❌
Basic
(SSO, Web SDK, CRM adapters)
$65/user/month
Pro
(+Smart Actions, Mobile SDK)
$99/user/month
Enterprise
(+Email, SMS, and Social channels)
$120/user/month
Digital
(chat, email, SMS, social, and in-app voice)
$69/user/month

Categories

Live Chats › Rank #50
Live Chats › Rank #124
Contact Centers › Rank #16

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

United States
Canada
Australia
United Kingdom
Germany
Italy
France
New Zealand
Norway
Ireland

Awards

Popularity by domain category

Determined by the number of sites in each category.

Non-Profit/Advocacy/NGO
Business
Education/Reference
Marketing/Merchandising
Health
Software/Hardware
Online Shopping
Public Information
Sports
Art/Culture/Heritage

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,129
#1,215
#12,264
View more ➝
Name
Rank
#2,768
westsuss*x.gov.uk
#35,921
#41,176
View more ➝

See also

🗃️ About This Data