Infobip

London, United Kingdom

Infobip is a global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

According to our data, Infobip ranks 91th among the live chat software we track.
It has 0.06% of the live chat market share and is detected on 0.003% of all websites.

Statistics based on 3.6M+ analyzed websites. About this data

💸 Pricing

Infobip is a commercial product priced starting at €39 per month with a free 60-day trial.

Conversations €39+/month
Answers €99+/month

📊 Rankings and Market Share

⚡ Sites Using Infobip

We have data on 99 websites that use the Infobip live chat software. Here is a list of some of the top ranked ones.

The highest rated site using Infobip is queropassagem.com.br.

#WebsiteRankCountryLanguage
1 queropassagem.com.br #8,324 Brazil Brazilian Portuguese
2 coolinarika.com #9,320 Netherlands Croatian
3 infobip.com #11,087 Croatia American English
4 wedmegood.com #23,104 English
5 acibadem.com.tr #24,925 Turkey Turkish
6 raneen.com #27,410 Arabic
7 cartaotorra.com.br #32,973 Brazil Portuguese
8 istikbal.com.tr #34,493 Turkey English
9 aksa.rs #41,742 Serbia Serbian
10 axa.mx #44,963 France European Spanish
11 raiffeisen.ro #53,328 Romania Romanian
12 banprogrupopromerica.com.ni #56,097 Nicaragua Spanish
13 laika.com.co #58,083 Colombia Spanish
14 getnet.com.br #60,037 Brazil Brazilian Portuguese
15 bancoserfinanza.com #61,940 Colombia Spanish
16 rosebankcollege.co.za #62,211 South Africa English
17 cashplus.ma #74,830 Morocco French
18 sanad.gov.jo #85,036 Jordan Arabic
19 snrshopping.com #86,101 English
20 mada.ps #86,840 Palestine Arabic

📈 Usage Statistics

Most of the sites that use Infobip:

Most of the sites using Infobip are from Croatia, Brazil, and Bosnia and Herzegovina.

  • Croatia 8.9%
  • Brazil 7.8%
  • Bosnia and Herzegovina 5.6%
  • Albania 4.4%
  • Jordan 4.4%
  • Colombia 3.3%
  • Ireland 3.3%
  • Kuwait 3.3%
  • South Africa 3.3%
  • Other 55.7%

Most Infobip users speak English, Spanish, or Portuguese.

  • English 44.9%
  • Spanish 15.3%
  • Portuguese 7.1%
  • Croatian 5.1%
  • Bosnian 5.1%
  • Arabic 4.1%
  • Albanian 3.1%
  • Chinese 2%
  • Ukrainian 2%
  • Other 11.3%

The Infobip live chat software is especially popular on .com, .com.br, and .hr top-level domains.

  • .com 36.4%
  • .com.br 6.1%
  • .hr 5.1%
  • .ba 5.1%
  • .io 2%
  • .co.za 2%
  • .com.ar 2%
  • .com.tr 2%
  • .com.co 2%
  • Other 37.3%

The primary market segments for websites utilizing Infobip include finance and banking, Internet services, and marketing and merchandising.

  • Finance/Banking 26.8%
  • Internet Services 12.2%
  • Marketing/Merchandising 12.2%
  • Business 9.8%
  • Online Shopping 7.3%
  • Health 7.3%
  • Real Estate 7.3%
  • Education/Reference 4.9%
  • Recreation/Hobbies 4.9%
  • Other 7.3%

🕵️ Similar Technologies

These are some of the best Infobip alternatives.

RankName
9
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
11
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
27
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
44
Chatty
Hanoi, Vietnam

A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.

Free$19.99+/month
109
Botsify
Karachi, Pakistan

A chatbot builder and conversational AI tool that helps you create chatbots for websites, Facebook, WhatsApp, Instagram, and Telegram.

$49+/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

Where is Infobip's headquarters?

Infobip is located in London, United Kingdom.

Can I use Infobip for free?

No, Infobip is a paid solution.

How much does it cost?

Infobip is priced from €39 per month for the Conversations plan.

Is there a free trial available?

Yes, you can try Infobip for free for 60 days and see if it meets your needs.

Which country uses Infobip the most?

The majority of Infobip users are from Croatia.

Who uses Infobip?

According to our data, Infobip is used on at least 99 sites, including such established ones as queropassagem.com.br, coolinarika.com, and wedmegood.com.

Is Infobip used on government websites?

Yes, for example, it is used by sanad.gov.jo.

What are the alternatives to Infobip?

Alternatives and possible competitors to Infobip may include RingCentral, Botsify, and Genesys Cloud CX.

👉 See Also

🗃️ About This Data