🆚 7moor vs. Intercom

Compare technologies based on real-world usage data *
7moor
Intercom

Type

Live chat software solution
Live chat software solution

About

7moor is a Chinese customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email.

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Headquarters

Beijing, China
San Francisco, California, United States

Website

7moor.com/en/ #298,236
intercom.com #1,271

Pricing

Free version ❌Free 7-day trial
Starter
$39.99/month
Per conversation$0.015
Plus$64.99/month
Elite$114.99/month
Max$404.99/month
Free version ❌Free 14-day trial
Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month

Categories

Live Chats › Rank #76
Live Chats › Rank #6
Customer Support › Rank #32
Customer Support › Rank #4
CRM › Rank #44
Digital Adoption › Rank #1

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software solution is 59 times more popular than 7moor.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular in the United States, the United Kingdom, and Australia, while 7moor is more popular in China.
United States
United Kingdom
Australia
Germany
Canada
France
Netherlands
China
Sweden
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular than 7moor in all market segments.
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Online Shopping
Education/Reference
Finance/Banking
Health
Travel
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#70,523
#75,657
#120,131
#123,689
#139,320
View more ➝
Name
Rank
#12
#165
#378
#1,053
#1,454
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.