🆚 Acquire vs. Help Scout

Statistics based on 3.3M+ analyzed websites. About this data
Acquire
Help Scout

Type

Live chat software
Live chat software

About

Acquire is a conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

Help Scout is a complete customer communications platform with shared inbox, live chat and help desk.

Headquarters

San Francisco, California, United States
Boston, Massachusetts, United States

Website

acquire.io #729,456
helpscout.com #3,781

Pricing

Free version ❌
Custom
Free version ✔️1 shared inbox, 1 public knowledge base
Standard$300/user/year
Plus$540/user/year
Pro$900/user/year
AI Answers$0.75/resolution

Categories

Live Chats › Rank #86
Live Chats › Rank #18
Customer Support › Rank #35
Customer Support › Rank #8
Issue Tracking › Rank #2

Popularity

Determined by the number of sites using each technology.

The Help Scout live chat software is 17 times more popular than Acquire.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Help Scout is more popular in the United States, the United Kingdom, and Germany, while Acquire is more popular in Italy and the United Arab Emirates.
United States
United Kingdom
Germany
Netherlands
Australia
Canada
France
Sweden
Belgium
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Help Scout is more popular among sites focused on business, Internet services, and online shopping, while Acquire is more commonly used on motor vehicles sites.
Business
Internet Services
Online Shopping
Marketing/Merchandising
Software/Hardware
Education/Reference
Motor Vehicles
Blogs/Wiki
Health
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#9,137
#14,616
#29,909
#37,304
#61,176
View more ➝
Name
Rank
#1,074
#3,461
#4,274
#5,708
#5,793
View more ➝

See also

🗃️ About This Data