🆚 Appcues vs. Intercom

📈 Intercom is much more popular than Appcues.
🌍 Intercom is more popular in all countries.

Statistics based on 3.3M+ analyzed websites. About this data

Appcues

Intercom

Type

Digital adoption platform

Live chat software

About

Appcues is a no-code product adoption platform that can help you create the best possible onboarding process for your new users.

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Headquarters

Boston, Massachusetts, United States

San Francisco, California, United States

Website

appcues.com #493,133

intercom.com #1,271

Pricing

Free version ❌

Start
(5,000 messages)$3,000/year

Grow
(10,000 messages)$12,000/year

Free version ❌Free 14-day trial

Essential (per seat)$39/month

Advanced (per seat)$99/month

Expert (per seat)$139/month

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software is 13 times more popular than Appcues.

Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular than Appcues in all countries.

United States

United Kingdom

Australia

Germany

Canada

France

Netherlands

Sweden

Ireland

Brazil

Awards

⭐ 4th most popular in the United Kingdom in the Digital Adoption category.
⭐ 5th most popular in the United States in the Digital Adoption category.

🥇 Most popular in the United States in the Digital Adoption category.
🥇 Most popular in the United Kingdom in the Digital Adoption category.
🥇 Most popular in Australia in the Digital Adoption category.
🥇 Most popular in Germany in the Digital Adoption category.
🥇 Most popular in Canada in the Digital Adoption category.

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular than Appcues in all market segments.

Business

Internet Services

Marketing/Merchandising

Software/Hardware

Online Shopping

Education/Reference

Finance/Banking

Health

Travel

Real Estate

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#1,124

#1,895

#2,896

#12,478

#13,035

Name

Rank

#12

#165

#378

#1,053

#1,454