🆚 Asana vs. Help Scout

Type

Project management tool
Live chat software

About

Asana is a collaborative work management platform that helps teams plan projects, organize tasks, and coordinate workflows across departments from a shared online workspace.

It provides task assignments with due dates and dependencies, five project views including list, Kanban board, calendar, timeline, and Gantt-style planning, workflow automation through rules and forms, goals and reporting dashboards, workload and resource management, and integrations with over 200 applications such as Slack, Google Drive, Microsoft Teams, Zoom, and Jira.

Help Scout is a complete customer communications platform with shared inbox, live chat and help desk.

Headquarters

San Francisco, California, United States
Boston, Massachusetts, United States

Website

Pricing

Free version ✔️Personal
Starter$13.49/user/month
Advanced$24.99/user/month
EnterpriseCustom
Free version ✔️1 shared inbox, 1 public knowledge base
Standard$300/user/year
Plus$540/user/year
Pro$900/user/year
AI Answers$0.75/resolution

Categories

Project Management › Rank #4
Issue Tracking › Rank #7
Issue Tracking › Rank #2
Online Collaboration › Rank #18
Live Chats › Rank #18
Customer Support › Rank #8

Popularity

Determined by the number of sites using each technology.

The Help Scout live chat software is 8 times more popular than Asana.
Total websites

Market share

Issue Tracking

Popularity by country

Determined by the number of sites detected from each country.

Help Scout is more popular in the United States, the United Kingdom, and the Netherlands, while Asana is more popular in China and Russia.
United States
United Kingdom
Netherlands
Australia
Germany
Canada
France
Sweden
Belgium
Finland

Awards

Popularity by domain category

Determined by the number of sites in each category.

Help Scout is more popular than Asana in all market segments.
Business
Internet Services
Online Shopping
Marketing/Merchandising
Software/Hardware
Education/Reference
Blogs/Wiki
Health
Entertainment
Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#7,466
#11,474
#43,325
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data