🆚 Birdeye vs. Yelp

Compare technologies based on real-world usage data *

Type

Customer review platform
Customer review platform

About

Birdeye is an agentic customer experience and marketing platform designed for multi-location businesses to manage online presence, reputation, and customer interactions.

It uses AI agents to automate review requests and responses, optimize business listings across 50+ directories, assist with local search visibility, power web chat and messaging, support social publishing and surveys, and provide analytics and benchmarking.

Yelp is an American crowd-sourced review platform where users publish ratings and written feedback about local businesses.

It supports star ratings on a five-point scale, photo uploads, review filtering and moderation, business profile pages, consumer messaging, and embeds and APIs that allow reviews and ratings to be displayed on third-party websites.

Headquarters

Palo Alto, California, United States
San Francisco, California, United States

Website

Pricing

Free version ❌
$299+/month
Free version ✔️Free listing
Upgrade Package$180+/month

Categories

Customer Reviews › Rank #28
Customer Reviews › Rank #5
Conversion Optimization › Rank #45
Social Media › Rank #14
Business Listings › Rank #1

Popularity

Determined by the number of sites using each technology.

The Yelp customer review website is 16 times more popular than Birdeye.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Yelp is more popular than Birdeye in all countries.
United States
Canada
United Kingdom
Australia
Germany
Mexico
Belgium
Spain
India
Singapore

Awards

Popularity by domain category

Determined by the number of sites in each category.

Yelp is more popular than Birdeye in all market segments.
Marketing/Merchandising
Health
Business
Restaurants
Online Shopping
Travel
Real Estate
Fashion/Beauty
Internet Services
Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#23,069
#23,173
View more ➝
Name
Rank
#18,391
#25,208
#35,446
#49,397
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.