🆚 Birdeye vs. Trustpilot
- 📈 Trustpilot is much more popular than Birdeye.
- 🌍 Trustpilot is more popular in all countries.
Birdeye
TrustpilotType
About
Birdeye is an agentic customer experience and marketing platform designed for multi-location businesses to manage online presence, reputation, and customer interactions.
It uses AI agents to automate review requests and responses, optimize business listings across 50+ directories, assist with local search visibility, power web chat and messaging, support social publishing and surveys, and provide analytics and benchmarking.
Trustpilot is a global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation.
It hosts over 300 million reviews, provides tools for review collection, analytics including sentiment and topic categorization, a proprietary TrustScore metric, and AI-assisted response and trend forecasting features for businesses.
Headquarters
Pricing
(200 review invites)$3,588+/year
(500 review invites)$7,548+/year
(5,000 review invites)$13,188+/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 13rd most popular in the United States in the Conversion Optimization category.
- 🔥 18th most popular in the United States in the Customer Reviews category.
- ⬆️ 24th most popular in Australia in the Customer Reviews category.
- 🥇 Most popular in the United Kingdom in the Customer Reviews category.
- 🥇 Most popular in the Netherlands in the Customer Reviews category.
- 🥇 Most popular in Italy in the Customer Reviews category.
- 🥇 Most popular in France in the Customer Reviews category.
- 🥇 Most popular in Denmark in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Athos Commerce
Tripadvisor
Trustindex
Yelp🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,511,995 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.